Business process outsourcing firm selects Kofax for doc capture system
ECM Plus – Document management firm Kofax is to furnish ‘a business process outsourcing firm’ with an enterprise document capture solution in a deal worth over $3.9 million.
According to Kofax, the firm, a ‘leading provider of information management services’, includes records management, shredding, online backup and digital archiving, whereby Kofax will deploy its Capture and Communication Server via its document management services division to scan and capture some 1 billion invoices, cheques, legal forms, claims and ‘various financial related documents’ received annually from 140,000 customers throughout the world, Kofax stated.
The Kofax doc software will also be supporting the BPO firm’s so-called ‘scan-to-store’ process whereby the company can capture documents and then route them to its IBM Content Manager OnDemand repository.
“This sale demonstrates Kofax software’s proven ability to deliver a solution that integrates quickly and seamlessly with a large-scale BPO’s existing platform to improve customer service, drive down costs, and ultimately provide a tangible, rapid return on investment” commented Kofax’s Alan Kerr of their field operations unit.