Feds tap Open Text for DOI records management

The hierarchy of the U.S. Department of the In...

ECM behemoth proffers first U.S. Federal government Cloud-based information governance and records management programme

By ECM Plus staff

ECM Plus +++ the U.S. Department of the Interior (DOI) is deploying OpenText’s Enterprise Content Management software to power the agency’s Enterprise eArchive System.

According to OpenText, DOI is a Cabinet-level agency that manages America’s vast natural and cultural resources. The agency manages approximately 200 million emails with 35 terabytes of attached electronic content each year.

“OpenText is delighted to work with the U.S. Department of the Interior as it transforms its information management,” said OpenText chief executive officer, Mark J. Barrenechea. “This next generation information platform (ESS) will enable the DOI to optimize the management of information assets across the organization, accelerate business objectives, and significantly reduce costs. And it will be accomplished in the Cloud.”

EES is the primary system supporting the Department’s overall eMail, Enterprise Records, and Document Management System (eERDMS) Program, which will help to ensure records, information management and litigation readiness for the Department and bring together a collaborative and integrated mobile workforce for the 21st century. This single, enterprise-wide system will initially support the agency’s current 92,000 employees and contractors, with capacity for almost 30,000 additional users making it the largest cloud-based records and information governance program in the Federal Government.

EES is the largest cloud-based solution that is Federal Information Security Management Act of 2002 (FISMA)-compliant, servicing an entire Cabinet-level agency. With this solution, users now have full access to OpenText’s Enterprise Content Management (ECM) suite including the first email archiving solution supporting 100 percent capture, auto-classification, early case assessment, eDiscovery and mobility capabilities for the entire DOI organization—all housed in a FISMA-compliant cloud from IQ Business Group.

John Montel, from the office of the chief information officer for the U.S. Department of the Interior, commented that the DOI will realize tens of millions of dollars in cost savings and performance efficiencies by consolidating all records management and electronic archiving systems into a single Department-wide solution. It is expected to reduce manual processes related to printing and filing by almost half in the first two years of the contract.

The solution will also provide tools to all DOI bureaus to capture records generated on mobile devices and in social media in support of DOI’s mobility strategy to create a more flexible workforce that can perform duties from anywhere, at any time. Additional services include instant messaging capture, email management, shredding, digitization, migration and support staff services.

“We are very pleased with how effortless it has been to deploy the EES project for the DOI—it is a true testament to the strong and valuable partnership we have had with OpenText from the beginning,” said Michael Beck, president and chief executive officer, IQ Business Group. “This project serves as a successful model for other government agencies looking to move their critical business information to the cloud.”




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