IT departments prompting enterprise BYOD adoption, driving tablet use and emergence of ‘three-screen reality’
By PAUL QUIGLEY
ECM Plus /London/ +++ According to a new research survey by open source software organisation Alfresco, mobile and tablet adoption is being led – not by users – but by IT departments.
Aflresco said this ‘proves counterintuitive’ to the general perception of the “consumerization of IT” trend that resourceful and driven employees bring consumer technology into the workplace, sneaking under the radars of unwitting IT departments that are resistant to change.
Alfresco’s 2012 ‘Global Tablet in the Enterprise’ survey was derived from 308 IT practitioners from Alfresco’s customer and prospect network. It spans key industries such as enterprise IT, government, education, healthcare and finance.
The survey also revealed that while many organisations are still struggling with tactical concerns such as security and ROI, respondents appear to be thinking more strategically about the role of tablets in business productivity and how tablets impact the greater IT infrastructure.
Othe key findings in Alfresco’s survey also found that some 56 percent of respondents were from IT with over 90 percent of respondents reporting having used tablet devices and over 75 percent reporting having used tablets for work purposes.
It also found that contrary to conventional “consumerization of IT” thinking, IT was both ‘aware’ and ‘excited’ about tablets and was ‘actively thinking’ about the best use cases inside their companies.
It also found that tablets were still consumption and passive communication devices; that about 89 percent reported moderate to constant use for Web browsing and that 82 percentreported moderate to constant use for email.
Alfresco’s survey said it also found a ‘3-screen reality’ was coming true, that tablets were not replacing either smartphones or laptops, but were instead creating a new space in-between.
According to their findings, small and medium businesses were leading the way, but large enterprises were ‘not far behind’.
“We’ve seen two main points come out of our global tablet survey that are counterintuitive to today’s existing enterprise media hype culture – smaller organisations allow for greater widespread tablet experimentation; and IT departments are the real innovators responsible for enterprise tablet adoption,” said John Powell, CEO of Alfresco. “We are excited to be among the few leading this new wave of innovation in enterprise IT right now. New mobile devices, the cloud and open source offer invaluable opportunities for companies to lower costs, raise productivity and delight end-users.”