Category Archives: Document archiving & retrieval

The creation of large amounts of separate digital documents, which are then stored in a document repository, has created an additional market for archiving and retrieval systems. These tools must integrate with an Enterprise Content Management system to quickly search for and deliver content to a page following a request from a user or Business Process Management system.

Oil giant demands disclosure of private emails

English: Chevron Corporation headquarters in S...

Chevron Corporation headquarters in San Ramon, California. (Photo: Wikipedia)

EFF and ERI fight to quash ‘speech-chilling’ subpoenas from Chevron

The Electronic Frontier Foundation and EarthRights International (ERI) have requested judges in California and New York to quash subpoenas issued by Chevron Corporation to three email providers demanding identifying information about the users of more than 100 email accounts. Continue reading

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Filed under Citizen Journalism, Document archiving & retrieval, Document Management, Email management, GRC (Governance, Risk & Compliance), Information Governance, Information Management, Legal

Canon to acquire Belgian document imaging firm

Canon logo

Canon blasts into Europe

Japanese vendor Canon plans to acquire I.R.I.S. Group SA to accelerate solutions and services business

By ECM Plus staff

ECM Plus /London/ +++ Imaging behemoth Canon is to launch, via its subsidiary in Europe, a voluntary and conditional public takeover bid in cash for all shares, warrants and stock options of I.R.I.S. Group SA.

According to the Japanese vendor, their bid relates to all shares, including treasury shares, issued by I.R.I.S. Group SA, which are not held by Canon Europa N.V. The bid offers a price of 44.50 euros per share, and the price for warrants  Continue reading

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Filed under Document archiving & retrieval, Document asset management, Document Automation, Document Management, Document scanning & imaging, Electronic Document Management & Delivery, Mergers & Acquisitions (M&A), OCR - Optical Character Recognition, Software, Vendor News

Paperless office still a pipedream – survey

Paperless office?

Survey finds business still overrun with paperwork

By ECM Plus staff

ECM Plus /London/ +++ Two-thirds of businesses regularly need to scan more than fifty pages a day to transfer information to a digital format.

That’s according to a new survey from Anoto, creators of digital pen and paper technology, whose results of a survey conducted across the USA and Britain focused on the state of scanning in business today. Continue reading

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Filed under Analysis, Business process automation (BPA), Business Process Management, Document archiving & retrieval, Document asset management, Document Automation, Document Management, Document scanning & imaging, Electronic Document Management & Delivery, Enterprise Content Management, Forms management, processing, eForms, OCR - Optical Character Recognition, Records Management, Scanning

YouGov survey reveals firms still need to up their game with customers

We've Been Kofax'd

We've Been Kofax'd (Photo credit: digitalsorceress)

YouGov survey finds a need for B2C businesses to be more responsive to their customers

By ECM Plus

ECM Plus +++ More than a tird of customers are abandning supplier due to poor customer service, according to a new poll by YouGov.

The Kofax-backed online research found that 35 percent of British adults stopped using a business within the last year due to poor levels of customer service.  Continue reading

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Filed under Business process automation (BPA), Business Process Management, Document archiving & retrieval, Document asset management, Document Automation, Document Management, Document scanning & imaging, Electronic Document Management & Delivery, Forms management, processing, eForms, OCR - Optical Character Recognition, Vendor News

Capture Driven BPM Takes Centre Stage At Kofax Customer Connect Panel

City London Skyline

Kofax conflab in London this week

EMEA Launch Event – Speedshop topics & questions for the Q&A Panel

There are just a few days to go before the Kofax Customer Connect event in London, and over the last week people have been voting on the topics they want to discuss during the afternoon speedshop sessions.

The three topics under discussion on the 19th Aprilwill be:

– Is the paperless office really a better place to be?
– BPM technology: interesting, but I need a solution to my problem. Stop selling and start helping?
– How can improving business processes increase customer longevity and profitability?

As well as the speedshops there will also be a live Q&A panel in the morning of the 19th. The panel includes Anthony Macciola, the Kofax CTO; Derek Miers, Forrester Analyst, John Newton, CIO of Alfresco and Anthony Murphy, former CIO of CICA.


Related links:

ECM Plus Podcasts – DocumenTALK – Kofax CMO Martyn Christian

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Filed under Business Process Management, Document archiving & retrieval, Document Automation, Industry News

Dutch design doyen calls on Kofax

Image representing Kofax as depicted in CrunchBase

Kofax goes Dutch

Arcadis opts for Kofax for accounts payable to Process to process 300,000 document invoices a year

By ECM Plus staff

ECM Plus +++ Dutch design and management firm has selected Kofax for its accounts payable automation system to implement Kofax Capture, Kofax Transformation Modules and Kofax VRS Elite to automate the processing of approximately 300,000 invoices it receives annually. Continue reading

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Filed under Document archiving & retrieval, Document asset management, Document Automation, Document Management, Document scanning & imaging, Enterprise Content Management, Industry News, Scanning, Workflow

Divine intervention as Perceptive receives holy orders

Logo of the Church of England

The Church of England calls upon Perceptive

The Church of England replaces paper processes with Perceptive Software

By ECM Plus staff

ECM Plus +++ ECM and BPM bellwether Perceptive Software has just begun a project with the Church of England to streamline the selection process for candidates applying to join the Ordained Ministry.

According to the Church, the Ministry Division will replace its paper-based processes with an electronic system, integrated with its new HR and payroll systems.

Perceptive said the project is being completed in partnership with NorthgateArinso (NGA) using ImageNow from Perceptive. The initial application form, now web based with ImageNow eForm, and all supplementary information relating to the candidate, will be scanned, collated and securely stored in electronic applicant folders.

The Church said it hoped that a paper-based system will improve the sharing, management and security of all necessary documentation, throughout the rigorous selection process.

The Reverend Stephen Ferns who oversees the ordination selection process at the Church of England commented: “Every year the Ministry Division runs around 50 Bishops’ Advisory Panels and we assess 16 candidates at each Panel. Inevitably, this process generates a considerable amount of paperwork. We look forward to working with the new system and to the benefits and improvements it will bring.”

Perceptive said the system is now fully-integrated with ResourceLink Aurora, the integrated HR and payroll solution being implemented by NGA. Applicants that reach the interview stage are automatically passed to ResourceLink Aurora for an interview to be scheduled. Successful applicants can then be easily added to the payroll solution to form a complete process from beginning to end.

This project is a collaboration between Perceptive and NGA, which recently announced a seven-year contract to provide the Church of England with HR and Payroll for the 16,000 clergy and administrative staff across Britain.


Related links:

ECM Plus – DocumenTALK

ECM Podcasts

ECM Plus Reviews

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Filed under Business process automation (BPA), Business Process Management, Document archiving & retrieval, Document Automation, Document Management, Enterprise Content Management, Vendor News

Kofax ups ante with 3.7% growth

Kofax CEO Reynolds Bish

Document behemoth grinds out progress against tough economic backdrop, sticks to acquisition plans

By ECM Plus Staff

ECM Plus +++ Document bellwether Kofax plc has just released it latest financial results for the quarter and six months ended December 31, 2011.

According to the company, total revenues grew by 3.7% to US$70 million, up from US$67.5 million for the previous year and for the six months up 5.2% to US$128.5 million from US$122.2 million in the previous year period. Continue reading

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Filed under Business process automation (BPA), Business Process Management, Document archiving & retrieval, Document Automation, Document Management, Document scanning & imaging, Industry News

New document scanning node opens in Stafford, England

Iron Mountain. Records and data storage facili...

Iron Mountain facility in Staffordshire, England.

Iron Mountain unveils Europe’s largest document scanning and indexing centres

By ECM Plus staff

ECM Plus +++ Iron Mountain has just opened one of Europe’s largest document scanning and indexing centres for organisations to manage information in the face of what it calls “increasingly stringent national and EU regulation”. Continue reading

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Filed under Data privacy, Data storage, Document archiving & retrieval, Document Automation, Document Management, Document scanning & imaging, Electronic Document Management & Delivery, Forms management, processing, eForms, Information Governance, Information Management, OCR - Optical Character Recognition, Records & Information Management (RIM), Regulatory Compliance, Vendor News

DataStoreDSX ups the ante in ECM fray

ECM Plus - The Voice of Content - www.ecmplus.com

Enterprise content and compliance controls relentless growth of content

By ECM Plus staff

ECM Plus +++ Enterprise content, risk and compliance management software vendor Hitec has just launched DataStoreDSX enterprise content management platform. Continue reading

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Filed under Content Categorisation, Content Management, Content management system (CMS), Data Governance, Data storage, Document archiving & retrieval, Document Management, Document scanning & imaging, ecm, Enterprise Content Management, ICR - Intelligent Character Recognition, OCR - Optical Character Recognition, OMR - Optical Mark Recognition, Output management, Records Management, Search, SharePoint, Storage, Vendor News

FEATURE: Remote workers and document management

Virtual Private Network site to site and from ...

A virtual private network topology

80 percent of business information resides in documents. Today, the Internet has made it possible to access information from coffee shops and airports anywhere in the world.

By Jon Clark

Access to documents remains a barrier to many remote workers and travelers who rely on people in the office to retrieve files from file cabinets and fax or email those documents. Continue reading

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Filed under Business Rules, Document archiving & retrieval, Document asset management, Document Management, Features, Intranets & Portals, Mobile Apps, Mobile communication, Mobile Content

REVIEWS: Scanners – Plustek SmartOffice PS286 Plus

Plustek SmartOffice PS286 Plus scannner - ECM Plus Reviews - www.ecmplus.com

Even as the Internet has made online viewing and transferring of documents more commonplace, the rise and rise of document capture continues unabated.

Driven in no small part by increasing levels of compliance and red tape bureaucratic processes imposed by the burgeoning ‘jobsworth’ industry of central state ‘regulations’ and nannying ‘procedures’, a good scanner is your best friend in the home or office these days, with the need for nifty scanners for personal document capture continuing at breakneck speed. Continue reading

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Filed under Business Process Management, Document archiving & retrieval, Document asset management, Document Automation, Document Management, Document scanning & imaging, Forms management, processing, eForms, Hardware Reviews, OCR - Optical Character Recognition, Reviews, Scanning, Search, Workflow

WEEKEND PLUS: Free eBooks help schools in wake of state-slashed expenditure

Save EMA - London students protest against fee...

Free ebooks for students. Image: chrisjohnbeckett

Free eBooks for A Level studies welcomed by cash-strapped schools

By ECM Plus

ECM Plus +++ A new survey conducted by OCR has revealed that school teachers now facing tight budgets are welcoming the offer of free A Level eBooks from next September to help with their pupils’ school curricula. Continue reading

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Filed under Document archiving & retrieval, e-Publishing, e-Reader, Electronic Document Management & Delivery, Industry News, Knowledge Management, OCR - Optical Character Recognition, Rights Management

Beltway boosted by new archiving and records revolution

The United States Capitol after the burning of...

The heart of the Republic - Washington D.C.

Archive Systems proffers records management services to Washington D.C. Metro area

By ECM Plus staff

ECM Plus +++ Records and document bellwether Archive Systems is unveiling a new records facility serving the Washington D.C. metro area offering advanced paperless records management services for records storage, document destruction and offsite data protection. Continue reading

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Filed under Archive management, Cloud Computing, Document archiving & retrieval, Document Management, Records & Information Management (RIM), Vendor News

Picture perfect? Kofax acquires imaging bellwether

Reynolds Bish, Kofax CEO

Atalasoft flogged for development toolkits for portal and business process management

By PAUL QUIGLEY

ECM Plus +++ Document-driven business process automation specialist Kofax is to acquire Atalasoft, the imaging SDK specialist firm.

According to the FTSE-100 plc, the acquisition will add to its product portfolio with unique capabilities for portal and internet browser based applications, strengthen the Company’s competitive position and increase its addressable market. Continue reading

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Filed under Business process automation (BPA), Business Process Management, Document archiving & retrieval, Document Automation, Document Management, Document scanning & imaging, Portal, Vendor News

United We Stand: Doc storage for intranet knowledge gets smarter

Freedom

United we stand. Image: Clearly Ambiguous

Unifying document storage promises to transform intranets into single search point for organisational knowledge base with new SharePoint Connector

By ECM Plus staff

ECM Plus +++ Altrincham-based intranet specialist Interact has just taken the wraps off its latest SharePoint Connector, a dual-purpose development that connects Interact Intranet to SharePoint, which the company claims will make intranets a single searchable point for organisations’ knowledge bases.  Continue reading

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Filed under Document archiving & retrieval, Document Management, Document scanning & imaging, Intranets & Portals, Knowledge Management, Records & Information Management (RIM), SharePoint, Vendor News

Kofax hits the road for data capture best practices

Martyn Christian CMO of Kofax

Customer success stories and new product advances for data capture to be highlighted on the road

By PAUL QUIGLEY

ECM Plus +++ Kofax plc (LSE:KFX) is hauling its asset down the pike in order to stage two multi-city seminar series during April and May.

According to the company, the ‘Kofax Express and VRS Elite’ Road Show and the ‘Kofax Connect Road Show’ series will feature real-world, best practice applications to show just how document capture is driving business process automation. Continue reading

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Filed under Business process automation (BPA), Document archiving & retrieval, Document Automation, Document scanning & imaging, Scanning, Vendor News, Workflow

Doculex plugs gaps with new educative channel partner programme

Cover of Surrealist journal Documents No 1, 1929

Textual healing? Lessons still to be learnt in document management

DocuLex rolls out new customer experience programme for partners to extol virtues of Archive Studio

By ECM Plus staff

ECM Plus +++ Document management specialist DocuLex has started up a new Customer Experience Program, which will revolve around further education for DocuLex dealers and partners on the benefits of owning DocuLex software.

Aspects of the programme will include increases in educational email, mail and other communications, regular webinars on newly-released and forgotten features of the Archive Studio Software Suite, post-service surveys, prompt follow up to requests for upgrades and annual support (maintenance bundles), information on professional services available. It will also include a venue for escalating outstanding issues. Continue reading

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Filed under Archive management, Document archiving & retrieval, Document Management, Email management, Vendor News

SharePoint support sees new Kofax Express 2.5 boost scan-to-archive

The CIS bar of a flatbed scanner

Scan-to-archive and SharePoint process integration

Kofax Express automated indexing and SharePoint integration added

By PAUL QUIGLEY

ECM Plus +++ Kofax plc (LSE: KFX) has just released the latest version of its Kofax Express now on 2.5, scan-to-archive software package.

V2.5 now scans, indexes and exports documents for retrieval an in the new version can also automate indexing capabilities. V2.5 also boasts certification for SharePoint 2010 which, the company said, can improve the software’s ability to capture documents and data for faster processing, enhanced data quality and reduced costs.  Continue reading

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Filed under Business process automation (BPA), Document archiving & retrieval, Document asset management, Document Automation, Document Management, Document scanning & imaging, Scanning, SharePoint, Vendor News

FEATURE: Mobile capture – pushing the boundaries

ABBYY's Dave Evans

Mobile has been a significant growth area in communications for a long while, and the rapid shift towards mobility can be seen globally. According to Canalys, just under 300 million smartphones were sold worldwide in 2010, which is 80% more than in 2009. As the way we use our devices evolves, the importance of application mobility expands and now permeates a much broader range of industries.

By DAVE EVANS

Mobile phones have become ‘smart’ – they have morphed gradually into the ultimate digital toolkit and personal assistant with an ever more extensive array of functions. From a device designed purely for taking calls, we now rely on smartphones as our primary communication tool, for everything from business communications on the go, through mobile banking, to social networking. This opens doors for different types of businesses to take advantage of the mobility phenomenon. Mobile capture is one of the technologies widening our horizons, delivering tangible benefits to businesses. It unlocks innovative new functions for devices, connecting them with enterprise data management systems for advanced document management. Continue reading

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Filed under Business process automation (BPA), Document archiving & retrieval, Document Automation, Document Management, Document scanning & imaging, Features, Mobile Apps, Mobile communication, Mobile Content

Jo’burg jaunt spreads the word for Kofax

The farm outside of Johannesburg on the Witwat...

Kofax conf set to be a gold mine of information

Partners to present best practices at South African document capture and business process automation conference

By ECM Plus staff

ECM Plus +++ Document bellwether Kofax plc (LSE: KFX) is to co-host the Document Capture and Process Executive Forum this week on April 7 in Johannesburg, South Africa.

The event will also feature findings from a recent study that illustrate how electronic content is developing from basic “systems of record” to empowering higher value ‘systems of engagement’ and how document capture, the critical first step in the content management lifecycle, serves as a foundation for such capabilities. Continue reading

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Filed under Business process automation (BPA), Business Process Management, Document archiving & retrieval, Document asset management, Document Automation, Document Management, Document scanning & imaging, Enterprise Content Management, Enterprise Resource Planning & Management, Industry News

Doculex pumps up Archive Studio for robust email capture

Sen. Paul Sarbanes (D–MD) and Rep. Michael G. ...

Sarbanes and Oxley

Document management firm releases V4 for Exchange 2010 archiving

BY PAUL QUIGLEY

ECM Plus – Powering automated email capture and archiving for document management, regulatory requirements and accounts receivable workflow processing

DocuLex’s WebSearch component of the Archive Studio Software Suite V4 now has the capability to pull all inbound, outbound and inter-company email from Exchange 2010. Continue reading

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Filed under Archive management, Business process automation (BPA), Compliance, Document archiving & retrieval, Document Automation, Document Management, Document scanning & imaging, Email management, Enterprise architecture (EA), Information Governance, Regulatory Compliance, Vendor News

Upcoming UK Census data offshoring destined for more debacles

Divisions of the United Kingdom

ONS offshoring Briton's personal data for £150m

Report reveals 2011 UK Census of private data set to go offshore to foreign agencies, increasing probability of yet more Government-sanctioned personal data breaches

ECM Plus – A new Guardian report indicates that the British Government’s Office of National Statistics is to pay a foreign agency £150 million in taxpayer money to undertake the collection and processing of Britain’s families and personal income data, with new extra questions in this year’s Census demanding to know the details of sources of incomes as well as additional personal data in the 32-page questionnaire, now destined to go offshore in the government cutbacks and ‘efficiency-savings’ outsourcing deal. Continue reading

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Filed under Business Intelligence (BI), Content Categorisation, Content Fingerprinting, Content Management, Content Monetization, Content Protection, Content Security, Data centres, Data Governance, Data privacy, Data protection, Data storage, Document archiving & retrieval, Document Management, Document scanning & imaging, Forms management, processing, eForms, Information Governance, Information security, Records Management, Scanning, Search, Security Content Management (SCM)

FEATURE: Moving to PDF/A

For many organisations, fear of change is the biggest hurdle in moving from their current electronic archiving format to PDF/A.

BY GARY HODKINSON

Many believe the transition to PDF/A is difficult to implement and expensive, and that their current systems are ‘good enough’. Throughout Europe and Asia, and increasingly at U.S. federal government and state government agencies, the PDF/A standard is being successfully adopted for long-term archival of scanned and electronic documents. Continue reading

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Filed under Document archiving & retrieval, Document Management, Document scanning & imaging, Features

NEWS: Kofax does US$200,000 invoice processing deal with tech conglomerate

Invoice system automates processing of four million documents annually

BY PAUL QUIGLEY

ECM Plus +++ Kofax, the specialist in document-driven business process automation has announced a new contract to provide an enterprise capture solution to a leading global technology firm. The value of the contract to Kofax exceeds US$200,000, the company said.

The customer, a manufacturer of safety, security and energy products and services, will implement Kofax Capture and Kofax Transformation Modules to scan and capture four million invoices and related accounts payable documents it receives annually. Continue reading

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Filed under Business process automation (BPA), Business Process Re-engineering (BPR), Document archiving & retrieval, Document Automation, Document Management, Document scanning & imaging, eDiscovery, Enterprise Resource Planning & Management, Records & Information Management (RIM), Regulatory Compliance, Risk Management, Scanning, Vendor News, Workflow