Category Archives: Document Automation

Finance reports ‘out of date’ and ‘inaccurate’ – survey

Stack 'em high

Stack ’em high (Photo credit: ant.photos)

46 per cent of finance departments believe reports they produce are never used

By ECM Plus staff

ECM Plus /London/ +++ Nearly half of managers and directors view reports produced by someone else no more than once per week. An alarming 46 per cent of finance professionals believe that they produce reports that are never used and 63 per cent believe that senior managers should make more use of financial information. Continue reading

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Filed under Analysis, Balanced Scorecard, Beyond Budgeting, Budgeting, Consultancy/Consulting/Systems Integration, Document asset management, Document Automation, Document Management, Finance, Forms management, processing, eForms, Governance Automation, GRC (Governance, Risk & Compliance), Output management, Planning & Forecasting, Records Management, Reporting, Six Sigma

Canon to acquire Belgian document imaging firm

Canon logo

Canon blasts into Europe

Japanese vendor Canon plans to acquire I.R.I.S. Group SA to accelerate solutions and services business

By ECM Plus staff

ECM Plus /London/ +++ Imaging behemoth Canon is to launch, via its subsidiary in Europe, a voluntary and conditional public takeover bid in cash for all shares, warrants and stock options of I.R.I.S. Group SA.

According to the Japanese vendor, their bid relates to all shares, including treasury shares, issued by I.R.I.S. Group SA, which are not held by Canon Europa N.V. The bid offers a price of 44.50 euros per share, and the price for warrants  Continue reading

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Filed under Document archiving & retrieval, Document asset management, Document Automation, Document Management, Document scanning & imaging, Electronic Document Management & Delivery, Mergers & Acquisitions (M&A), OCR - Optical Character Recognition, Software, Vendor News

Paperless office still a pipedream – survey

Paperless office?

Survey finds business still overrun with paperwork

By ECM Plus staff

ECM Plus /London/ +++ Two-thirds of businesses regularly need to scan more than fifty pages a day to transfer information to a digital format.

That’s according to a new survey from Anoto, creators of digital pen and paper technology, whose results of a survey conducted across the USA and Britain focused on the state of scanning in business today. Continue reading

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Filed under Analysis, Business process automation (BPA), Business Process Management, Document archiving & retrieval, Document asset management, Document Automation, Document Management, Document scanning & imaging, Electronic Document Management & Delivery, Enterprise Content Management, Forms management, processing, eForms, OCR - Optical Character Recognition, Records Management, Scanning

YouGov survey reveals firms still need to up their game with customers

We've Been Kofax'd

We've Been Kofax'd (Photo credit: digitalsorceress)

YouGov survey finds a need for B2C businesses to be more responsive to their customers

By ECM Plus

ECM Plus +++ More than a tird of customers are abandning supplier due to poor customer service, according to a new poll by YouGov.

The Kofax-backed online research found that 35 percent of British adults stopped using a business within the last year due to poor levels of customer service.  Continue reading

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Filed under Business process automation (BPA), Business Process Management, Document archiving & retrieval, Document asset management, Document Automation, Document Management, Document scanning & imaging, Electronic Document Management & Delivery, Forms management, processing, eForms, OCR - Optical Character Recognition, Vendor News

Capture Driven BPM Takes Centre Stage At Kofax Customer Connect Panel

City London Skyline

Kofax conflab in London this week

EMEA Launch Event – Speedshop topics & questions for the Q&A Panel

There are just a few days to go before the Kofax Customer Connect event in London, and over the last week people have been voting on the topics they want to discuss during the afternoon speedshop sessions.

The three topics under discussion on the 19th Aprilwill be:

– Is the paperless office really a better place to be?
– BPM technology: interesting, but I need a solution to my problem. Stop selling and start helping?
– How can improving business processes increase customer longevity and profitability?

As well as the speedshops there will also be a live Q&A panel in the morning of the 19th. The panel includes Anthony Macciola, the Kofax CTO; Derek Miers, Forrester Analyst, John Newton, CIO of Alfresco and Anthony Murphy, former CIO of CICA.


Related links:

ECM Plus Podcasts – DocumenTALK – Kofax CMO Martyn Christian

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Filed under Business Process Management, Document archiving & retrieval, Document Automation, Industry News

Dutch design doyen calls on Kofax

Image representing Kofax as depicted in CrunchBase

Kofax goes Dutch

Arcadis opts for Kofax for accounts payable to Process to process 300,000 document invoices a year

By ECM Plus staff

ECM Plus +++ Dutch design and management firm has selected Kofax for its accounts payable automation system to implement Kofax Capture, Kofax Transformation Modules and Kofax VRS Elite to automate the processing of approximately 300,000 invoices it receives annually. Continue reading

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Filed under Document archiving & retrieval, Document asset management, Document Automation, Document Management, Document scanning & imaging, Enterprise Content Management, Industry News, Scanning, Workflow

Divine intervention as Perceptive receives holy orders

Logo of the Church of England

The Church of England calls upon Perceptive

The Church of England replaces paper processes with Perceptive Software

By ECM Plus staff

ECM Plus +++ ECM and BPM bellwether Perceptive Software has just begun a project with the Church of England to streamline the selection process for candidates applying to join the Ordained Ministry.

According to the Church, the Ministry Division will replace its paper-based processes with an electronic system, integrated with its new HR and payroll systems.

Perceptive said the project is being completed in partnership with NorthgateArinso (NGA) using ImageNow from Perceptive. The initial application form, now web based with ImageNow eForm, and all supplementary information relating to the candidate, will be scanned, collated and securely stored in electronic applicant folders.

The Church said it hoped that a paper-based system will improve the sharing, management and security of all necessary documentation, throughout the rigorous selection process.

The Reverend Stephen Ferns who oversees the ordination selection process at the Church of England commented: “Every year the Ministry Division runs around 50 Bishops’ Advisory Panels and we assess 16 candidates at each Panel. Inevitably, this process generates a considerable amount of paperwork. We look forward to working with the new system and to the benefits and improvements it will bring.”

Perceptive said the system is now fully-integrated with ResourceLink Aurora, the integrated HR and payroll solution being implemented by NGA. Applicants that reach the interview stage are automatically passed to ResourceLink Aurora for an interview to be scheduled. Successful applicants can then be easily added to the payroll solution to form a complete process from beginning to end.

This project is a collaboration between Perceptive and NGA, which recently announced a seven-year contract to provide the Church of England with HR and Payroll for the 16,000 clergy and administrative staff across Britain.


Related links:

ECM Plus – DocumenTALK

ECM Podcasts

ECM Plus Reviews

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Filed under Business process automation (BPA), Business Process Management, Document archiving & retrieval, Document Automation, Document Management, Enterprise Content Management, Vendor News

Kofax ups ante with 3.7% growth

Kofax CEO Reynolds Bish

Document behemoth grinds out progress against tough economic backdrop, sticks to acquisition plans

By ECM Plus Staff

ECM Plus +++ Document bellwether Kofax plc has just released it latest financial results for the quarter and six months ended December 31, 2011.

According to the company, total revenues grew by 3.7% to US$70 million, up from US$67.5 million for the previous year and for the six months up 5.2% to US$128.5 million from US$122.2 million in the previous year period. Continue reading

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Filed under Business process automation (BPA), Business Process Management, Document archiving & retrieval, Document Automation, Document Management, Document scanning & imaging, Industry News

New document scanning node opens in Stafford, England

Iron Mountain. Records and data storage facili...

Iron Mountain facility in Staffordshire, England.

Iron Mountain unveils Europe’s largest document scanning and indexing centres

By ECM Plus staff

ECM Plus +++ Iron Mountain has just opened one of Europe’s largest document scanning and indexing centres for organisations to manage information in the face of what it calls “increasingly stringent national and EU regulation”. Continue reading

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Filed under Data privacy, Data storage, Document archiving & retrieval, Document Automation, Document Management, Document scanning & imaging, Electronic Document Management & Delivery, Forms management, processing, eForms, Information Governance, Information Management, OCR - Optical Character Recognition, Records & Information Management (RIM), Regulatory Compliance, Vendor News

REVIEWS: Scanners – Plustek SmartOffice PS286 Plus

Plustek SmartOffice PS286 Plus scannner - ECM Plus Reviews - www.ecmplus.com

Even as the Internet has made online viewing and transferring of documents more commonplace, the rise and rise of document capture continues unabated.

Driven in no small part by increasing levels of compliance and red tape bureaucratic processes imposed by the burgeoning ‘jobsworth’ industry of central state ‘regulations’ and nannying ‘procedures’, a good scanner is your best friend in the home or office these days, with the need for nifty scanners for personal document capture continuing at breakneck speed. Continue reading

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Filed under Business Process Management, Document archiving & retrieval, Document asset management, Document Automation, Document Management, Document scanning & imaging, Forms management, processing, eForms, Hardware Reviews, OCR - Optical Character Recognition, Reviews, Scanning, Search, Workflow

Billions blown on bad business processes – survey

Businessmen

Wasting billions: bad business practices. Image: Voxphoto

New survey identifies paper-based processes as costing far more than automated equivalent

By PAUL QUIGLEY

ECM Plus +++ New research has found that organisations are spending £15.5 billion to £18.5 billion interpreting and entering business information, 80 percent of which is unstructured.

Benchmarking research into the financial function of global business organisation by document automation specialist Readsoft has suggested that rolling out automated processes in conjunction with invoice processing could help British businesses cut cost per procurement to 92 per cent lower than the average. Continue reading

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Filed under Business process automation (BPA), Business Process Management, Document asset management, Document Automation, Document Management, Document scanning & imaging, Vendor News

Picture perfect? Kofax acquires imaging bellwether

Reynolds Bish, Kofax CEO

Atalasoft flogged for development toolkits for portal and business process management

By PAUL QUIGLEY

ECM Plus +++ Document-driven business process automation specialist Kofax is to acquire Atalasoft, the imaging SDK specialist firm.

According to the FTSE-100 plc, the acquisition will add to its product portfolio with unique capabilities for portal and internet browser based applications, strengthen the Company’s competitive position and increase its addressable market. Continue reading

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Filed under Business process automation (BPA), Business Process Management, Document archiving & retrieval, Document Automation, Document Management, Document scanning & imaging, Portal, Vendor News

Kofax hits the road for data capture best practices

Martyn Christian CMO of Kofax

Customer success stories and new product advances for data capture to be highlighted on the road

By PAUL QUIGLEY

ECM Plus +++ Kofax plc (LSE:KFX) is hauling its asset down the pike in order to stage two multi-city seminar series during April and May.

According to the company, the ‘Kofax Express and VRS Elite’ Road Show and the ‘Kofax Connect Road Show’ series will feature real-world, best practice applications to show just how document capture is driving business process automation. Continue reading

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Filed under Business process automation (BPA), Document archiving & retrieval, Document Automation, Document scanning & imaging, Scanning, Vendor News, Workflow

SharePoint support sees new Kofax Express 2.5 boost scan-to-archive

The CIS bar of a flatbed scanner

Scan-to-archive and SharePoint process integration

Kofax Express automated indexing and SharePoint integration added

By PAUL QUIGLEY

ECM Plus +++ Kofax plc (LSE: KFX) has just released the latest version of its Kofax Express now on 2.5, scan-to-archive software package.

V2.5 now scans, indexes and exports documents for retrieval an in the new version can also automate indexing capabilities. V2.5 also boasts certification for SharePoint 2010 which, the company said, can improve the software’s ability to capture documents and data for faster processing, enhanced data quality and reduced costs.  Continue reading

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Filed under Business process automation (BPA), Document archiving & retrieval, Document asset management, Document Automation, Document Management, Document scanning & imaging, Scanning, SharePoint, Vendor News

FEATURE: Mobile capture – pushing the boundaries

ABBYY's Dave Evans

Mobile has been a significant growth area in communications for a long while, and the rapid shift towards mobility can be seen globally. According to Canalys, just under 300 million smartphones were sold worldwide in 2010, which is 80% more than in 2009. As the way we use our devices evolves, the importance of application mobility expands and now permeates a much broader range of industries.

By DAVE EVANS

Mobile phones have become ‘smart’ – they have morphed gradually into the ultimate digital toolkit and personal assistant with an ever more extensive array of functions. From a device designed purely for taking calls, we now rely on smartphones as our primary communication tool, for everything from business communications on the go, through mobile banking, to social networking. This opens doors for different types of businesses to take advantage of the mobility phenomenon. Mobile capture is one of the technologies widening our horizons, delivering tangible benefits to businesses. It unlocks innovative new functions for devices, connecting them with enterprise data management systems for advanced document management. Continue reading

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Filed under Business process automation (BPA), Document archiving & retrieval, Document Automation, Document Management, Document scanning & imaging, Features, Mobile Apps, Mobile communication, Mobile Content

Jo’burg jaunt spreads the word for Kofax

The farm outside of Johannesburg on the Witwat...

Kofax conf set to be a gold mine of information

Partners to present best practices at South African document capture and business process automation conference

By ECM Plus staff

ECM Plus +++ Document bellwether Kofax plc (LSE: KFX) is to co-host the Document Capture and Process Executive Forum this week on April 7 in Johannesburg, South Africa.

The event will also feature findings from a recent study that illustrate how electronic content is developing from basic “systems of record” to empowering higher value ‘systems of engagement’ and how document capture, the critical first step in the content management lifecycle, serves as a foundation for such capabilities. Continue reading

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Filed under Business process automation (BPA), Business Process Management, Document archiving & retrieval, Document asset management, Document Automation, Document Management, Document scanning & imaging, Enterprise Content Management, Enterprise Resource Planning & Management, Industry News

DocumenTALK Podcast Interview: The Top 10 reasons to automate AP processes

About Martyn: Martyn is responsible for all marketing initiatives for Kofax, including brand, product, industry and field marketing functions. He has more than 25 years of marketing and general management experience within the software industry. Before joining Kofax, he was Director of Marketing Programmess UK & Ireland and VP of ECM Marketing at IBM. Prior to that, he was Chief Marketing Officer at FileNet, where he spent 18 years in marketing and sales roles. He has a BA in Business Studies from Coventry University, is a member of the Chartered Institute of Marketing and is a Fellow and a former Chair of and ios on the Board of the Association for Information and Image Management (AIIM).

Download DocumenTALK podcast
Martyn Christian, Chief Marketing Officer at FTSE-250 listed Kofax plc (LSE: KFX) talked to ECM Plus about the Top 10 reasons to automate your accounts payable processes, and, the wider opportunities for cost reduction and efficiencies through document-driven business process automation.
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Filed under Business process automation (BPA), Business Process Management, Document asset management, Document Automation, Document Management, eDiscovery, Enterprise Content Management, Enterprise Resource Planning & Management, Podcasts

Survey highlights public sector jitters as spending review fears abate

John Cleese as a civil servant in the halls of...

Civil servant in the halls of the Ministry

Jobsworth jitters as civil service finance workers opine in wake of CSR slashbacks

ECM Plus – Almost two-thirds of public sector finance workers surveyed by document management software vendor Version One say that they currently have ‘a positive vision’ of their department’s future in the wake of the ConDem coaliton’s ‘Comprehensive Spending Review’.

The survey, conducted with 158 finance civil servants in various public sector departments and agencies working for the government found that 62 percent were ‘feeling confident’ about their future.  Continue reading

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Filed under Analysis, Business process automation (BPA), Business Process Management, Document asset management, Document Automation, Document Management, Enterprise Content Management, Enterprise Resource Planning & Management

Doculex pumps up Archive Studio for robust email capture

Sen. Paul Sarbanes (D–MD) and Rep. Michael G. ...

Sarbanes and Oxley

Document management firm releases V4 for Exchange 2010 archiving

BY PAUL QUIGLEY

ECM Plus – Powering automated email capture and archiving for document management, regulatory requirements and accounts receivable workflow processing

DocuLex’s WebSearch component of the Archive Studio Software Suite V4 now has the capability to pull all inbound, outbound and inter-company email from Exchange 2010. Continue reading

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Filed under Archive management, Business process automation (BPA), Compliance, Document archiving & retrieval, Document Automation, Document Management, Document scanning & imaging, Email management, Enterprise architecture (EA), Information Governance, Regulatory Compliance, Vendor News

IP law firm goes paperless with electronic file room

Image representing First To File as depicted i...

First To File

Nixon and Vanderhye choose First To File for patent document management

ECM Plus – Patent document management specialist First To File has just been selected by intellectual property law firm Nixon & Vanderhye with its new Electronic File Room patent document management service. Continue reading

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Filed under Business Process Management, Data storage, Document Automation, Document Management, Intellectual Property (IP), Vendor News

NEWS: Kofax does US$200,000 invoice processing deal with tech conglomerate

Invoice system automates processing of four million documents annually

BY PAUL QUIGLEY

ECM Plus +++ Kofax, the specialist in document-driven business process automation has announced a new contract to provide an enterprise capture solution to a leading global technology firm. The value of the contract to Kofax exceeds US$200,000, the company said.

The customer, a manufacturer of safety, security and energy products and services, will implement Kofax Capture and Kofax Transformation Modules to scan and capture four million invoices and related accounts payable documents it receives annually. Continue reading

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Filed under Business process automation (BPA), Business Process Re-engineering (BPR), Document archiving & retrieval, Document Automation, Document Management, Document scanning & imaging, eDiscovery, Enterprise Resource Planning & Management, Records & Information Management (RIM), Regulatory Compliance, Risk Management, Scanning, Vendor News, Workflow