Category Archives: Information Management

Research confirms that Facebook, Twitter and Google are spying on users

big brother

big brother (Photo credit: Vince_Lamb)

Social networks: can robots violate user privacy?

ECM Plus +++ Recent news in the international media has revealed numerous Internet privacy concerns that definitely deserve attention and further investigation, which is why Geneva-based High-Tech Bridge  decided to conduct a simple technical experiment to verify how the 50 largest social networks, web services and free emails systems respect – or indeed abuse – the privacy of their users.

According to High-Tech Bridge, the experiment and its results can be reproduced by anyone, as we tried to be as neutral and objective as possible. Continue reading

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Filed under Analysis, Analytics & Metrics, Business Risk, Compliance, Content Curation, Content Governance, Content Management, Content management system (CMS), Content Protection, Content Security, Corporate Civic Responsibility (CCR), Corporate Governance, Customer Relations Management (CRM), Data mining, Data privacy, Data protection, Data storage, Digital asset management, Enterprise Content Management, GRC (Governance, Risk & Compliance), Industry News, Information Governance, Information Management, Information security, Intellectual Property (IP), Intelligent Search, Legal, Policy Management, Regulatory Compliance, Reporting, Risk Analysis, Risk Assessment, Risk Management, Security Content Management (SCM), Social Content Management, Trusted Cloud, UGC - User-generated content, WCM

Half of firms suffering from cloudphobia – survey

Snoopers (sic) Paradise

Snoopers (sic) Paradise (Photo credit: the justified sinner)

Fear of governments snooping deters companies from using the cloud

ECM Plus +++ Almost half of IT experts are deterred from keeping sensitive data in the cloud because of fear of government intervention and possible legal action, according to a new survey from Lieberman Software which was released today. Continue reading

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Filed under Analysis, Cloud Computing, Collaboration, Compliance, Corporate Governance, Data centres, Data Governance, Data mining, Data privacy, Data protection, Enterprise Cloud, Hybrid Cloud, Information Management, Information security, Internal Controls, Policy Management, Private Cloud, Public Cloud, Risk Analysis, Risk Assessment, Risk Management, Trusted Cloud, VPS Cloud

Oil giant demands disclosure of private emails

English: Chevron Corporation headquarters in S...

Chevron Corporation headquarters in San Ramon, California. (Photo: Wikipedia)

EFF and ERI fight to quash ‘speech-chilling’ subpoenas from Chevron

The Electronic Frontier Foundation and EarthRights International (ERI) have requested judges in California and New York to quash subpoenas issued by Chevron Corporation to three email providers demanding identifying information about the users of more than 100 email accounts. Continue reading

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Filed under Citizen Journalism, Document archiving & retrieval, Document Management, Email management, GRC (Governance, Risk & Compliance), Information Governance, Information Management, Legal

Britain suffering from inflated data centre pricing – report

Racks of Servers

Racks of Servers (Photo credit: beezly)

Pricing remains one of highest in Europe, increase in new raised floor space outside the London area will constrain growth in future pricing

By ECM Plus staff

ECM Plus /London/ +++ A new report published by Tariff Consultancy Ltd (TCL) ‘Data Centre Pricing UK 2012’ reveals that the British data centre market is set to rise by 35 percent to 767,000 square metres of raised floor space by the end of 2017, whilst at the same time, seeing average rack space pricing remaining high at above £800 per month.

According to the report, the main reason for the increase in data centre development is the growth in new campus-based data centres outside London, which will also act as a brake on forecast future average rack space price increases. Continue reading

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Filed under Colocation, Data centres, Data mining, Data storage, Data storage, Data warehousing, Enterprise Content Management, Enterprise Storage, Industry News, Information Management, Storage, Telecommunications

Chaos abounds as BYOD costs prompt confusion

Confused Man Reading a Bill or Bank Statement

Cost confusion and chaos in BYOD (Photo: s_falkow)

Fiercely divided opinion on BYOD despite ‘hype’

By ECM Plus staff

ECM Plus /London/ +++ A new survey has revealed that fears are rising around the hidden costs of BYOD deployment – as well as ‘class divides’ and evidence that company managers are using BYOD to ‘pacify’  staff.

Moreover, some IT managers are even asking ‘is it worth surrendering control just to raise staff morale?’

Opinion is still divided when it comes to implementing ‘Bring Your Own Device’ strategies within businesses, with many at the top suggesting that such deployments create more problems than they solve. Continue reading

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Filed under Analysis, Budgeting, Business Process Management, Business Risk, BYOD, Collaboration platform, Content Security, Industry News, Information Management, Information security, Intranets & Portals, Mobile Apps, Risk Analysis, Risk Assessment, Risk Management, Software, Workflow

Big bank insider exposes $20bn UBS tax evasion, awarded $104m

National Whistleblowers Center – www.whistleblowers.org

Whistleblower bags massive $104 million reward for foiling bankster scam

By ECM Plus staff

ECM Plus /Washington, D.C./ +++ Former UBS banker Bradley Birkenfeld has won a massive whistleblower reward of $104 million for his contributions in providing the U.S. Government with insider information on UBS’ illegal offshore banking scheme.

According to the National Whistleblowers Center, this is believed to be the largest reward ever given to an individual whistleblower in the United States and the first major reward issued under the IRS tax whistleblower law. Continue reading

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Filed under Accounting, Asset management, Business Intelligence (BI), Business Rules, Capital Management, Compliance, Corporate Civic Responsibility (CCR), Corporate Governance, Corporate Social Responsibility (CSR), Document Management, eDiscovery, Electronic Document Management & Delivery, Finance, GRC (Governance, Risk & Compliance), Industry News, Information Governance, Information Management, Internal Controls, Investor Relationship Management, Legal, Policy Management, Private Finance, Private Wealth, Records & Information Management (RIM), Regulatory Compliance, Reporting, Risk Analysis, Risk Assessment, Risk Management, Segregation of Duties (SoD), Trade & Investment, Wealth Management

Foundation sues over email and phone hacking allegations

EFF_logo_white

Electronic Frontier Foundation

EFF says government ‘withholding information’ about ‘unconstitutional spying’

Washington, D.C. – The Electronic Frontier Foundation (EFF) sued the Department of Justice (DOJ) today, demanding answers about illegal email and telephone call surveillance at the National Security Agency (NSA). Continue reading

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Filed under Collaboration, Compliance, Content Governance, Content Protection, Content Security, Corporate Civic Responsibility (CCR), Corporate Governance, Customer Relations Management (CRM), Data Governance, Data mining, Data privacy, Data protection, Data storage, GRC (Governance, Risk & Compliance), Industry News, Information Governance, Information Management, Information security, Internal Controls, Policy Management, Regulatory Compliance, Risk Management, Security Content Management (SCM), Segregation of Duties (SoD), Software, Telecommunications, Web governance

Location data takes centre stage in legal case

U.S. Supreme Court building.

U.S. Supreme Court building.

Government faces new warrantless surveillance battle after losing landmark GPS tracking case as defendant pushes to exclude cell phone location data obtained without a warrant

A federal district court is poised to determine whether the government can use cell phone data obtained without a warrant to establish an individual’s location.

In an amicus brief filed last Monday, the Electronic Frontier Foundation (EFF) and the Center for Democracy & Technology (CDT) argue that this form of surveillance is just as unconstitutional as the warrantless GPS tracking the U.S. Supreme Court already shot down in this case. Continue reading

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Filed under Content Protection, Corporate Social Responsibility (CSR), Data Governance, Data privacy, Data protection, Data storage, Governance Automation, Industry News, Information Governance, Information Management, Information security, Mobile Apps, Mobile communication, Mobile Content, Software, Telecommunications

British exports to ROW exceed EU

Containerization

Trade exports to ROW now exceeds EU. Photo: Kaveri & Sameer

Trade figures find exports to ROW nations exceed European Union member states for the first time in 40 years as Europe ‘turns inward’.

By Alison Little

BRITAIN sent a defiant message to Europe yesterday after it emerged our trade is booming with the rest of the world. Continue reading

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Filed under Accounting, Analysis, Budgeting, Business Risk, Capital Management, Finance, Information Management, Private Finance, Private Wealth, Risk Analysis, Risk Management, Trade & Investment, Wealth Management

Code-breaking Colossus rebuild takes on tube challenge

Colossus was used to break German ciphers duri...

Colossus

 

New gallery for the rebuild of Colossus, the world’s first modern computer, gets underway

By ECM Plus Staff

ECM Plus +++ The National Museum of Computing (TNMOC) located on Bletchley Park is creating a completely new gallery for its most famous exhibit: the rebuild of Colossus, the world’s first electronic, programmable computer. Anyone can play a part in helping to build the new gallery by sponsoring a valve on a virtual Colossus at http://www.colossusonline.org.

The new TNMOC gallery in historic Block H is on the spot where Colossus No 9 stood during the war and where the rebuild took place. Continue reading

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Filed under Analytics & Metrics, Industry News, Information Management, Intelligent Search

VIEWPOINT: CES – Gadget glut betrays storage setbacks

Consumer Electronics Show

CES show portends cost conundrums

No more gimmickry please, just give us the skinny

BY PAUL QUIGLEY

ECM Plus +++ Bullshitometers are very much in evidence at this year’s annual CES bash for boffins of all things tech gadget enslavement. Continue reading

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Filed under Data storage, Digital asset management, Digital Media Management (DMM), Enterprise Content Management, Enterprise Storage, Information Management, Media asset management, Media Content, Mobile Content, NAS (Network Attached Storage), SAN (Storage Area Networks)

New Hampshire home for ‘Cyber Kill Chain’ centre

United Kingdom

Howarth opens new intelligence centre in Farnborough, England. Image: stumayhew

“Minister For War” opens Lockheed Martin’s new cybersecurity intelligence centre in Hampshire

By ECM Plus staff

ECM Plus +++ Lockheed Martin has just opened its first Security Intelligence Centre in Farnborough, England, which the company said would extend its ‘global reach’ and would be ‘augmenting facilities in the United States’.

The new Farnborough centre was opened in the presence of Conservative Party Member of Parliament The Right Honourable Gerald Howarth representing the constituency of Aldershot, also in Hampshire, England. Continue reading

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Filed under Analytics & Metrics, Content Security, Industry News, Information Management, Information security, Intelligent Search, Knowledge Management, Security Content Management (SCM)

New document scanning node opens in Stafford, England

Iron Mountain. Records and data storage facili...

Iron Mountain facility in Staffordshire, England.

Iron Mountain unveils Europe’s largest document scanning and indexing centres

By ECM Plus staff

ECM Plus +++ Iron Mountain has just opened one of Europe’s largest document scanning and indexing centres for organisations to manage information in the face of what it calls “increasingly stringent national and EU regulation”. Continue reading

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Filed under Data privacy, Data storage, Document archiving & retrieval, Document Automation, Document Management, Document scanning & imaging, Electronic Document Management & Delivery, Forms management, processing, eForms, Information Governance, Information Management, OCR - Optical Character Recognition, Records & Information Management (RIM), Regulatory Compliance, Vendor News

Amazon and Microsoft outages clatter cloud integrity

Diagram showing overview of cloud computing in...

Cloud chaos in blitzkrieg strike

Catastrophic corporatist cloud outages destroying credibility of cloud as a serious business model?

By ECM Plus staff

ECM Plus +++ In the wake of the dramatic outages at behemoths Amazon and Microsoft’s cloud services, industry heavyweights were quick to weigh in with their take on the ongoing data debacles.

Riccardo Degli Effetti, data centre manager at Rackspace said: “The recent lightning strike in Ireland that has taken down Amazon’s cloud hosting service in the region is a timely reminder that outages occur, no matter how well a technology or technology provider is prepared to prevent it.”  Continue reading

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Filed under Cloud Computing, Data centres, Data Governance, Data storage, Data storage, Enterprise Cloud, Hybrid Cloud, Industry News, Information Management, MDM - Master Data Management, SAN (Storage Area Networks), Storage, Telecommunications, Trusted Cloud, Virtualization, VPS Cloud

REVIEWS: Software – Diskeeper Professional 11

disk defragmentation program
Defragging: esssential digital content maintenance

As storage and content volumes surge, the need to manage content and keep it in tip-top condition from a search and retrieval perspective rises commensurately.

BY ECM PLUS STAFF

Consequently, disk drive performance becomes vital to enterprise and workflow productivity. Enter then the disk defragementation software tools, that help to tidy up the big mess that normal day-to-day use engenders. Continue reading

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Filed under Archive management, Data Governance, Data storage, Enterprise Content Management, Information Management, NAS (Network Attached Storage), Reviews, SAN (Storage Area Networks), Software Reviews, Workflow

LATEST FEATURE: Enterprise Apps Forecast – Cloudy But With Chance of Transformation

Enterprise
Enterprise. Image: justshootingmemories

Today’s enterprise application forecast: Cloudy with a Chance of Transformation


By ROB PRINZO


The rapid pace of technology innovation combined with market forces creates the opportunity for organizations to find additional operating efficiencies through technology. These efficiencies are being found through consolidation, shared services, outsourcing and new deployment models such as SaaS and cloud computing. Continue reading

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Filed under Business Process Management, Business Risk, Enterprise Application Integration (EAI), Enterprise architecture (EA), Enterprise Resource Planning & Management, Enterprise Resource Planning (ERP), Features, Information Governance, Information Management, Risk Management, SaaS (Software-as-a-Service)

Digital asset firesale as Autonomy mops up at Iron Mountain

Autonomy CEO Mike Lynch

Autonomy’s moves into the cloud platform to expand to 25 petabytes of customer data under management

By PAUL QUIGLEY

ECM Plus +++ Autonomy has just acquired selected key assets of Iron Mountain’s digital division including archiving, eDiscovery and online backup.

In a digital asset firesale that observers see as a stratgic move into the cloud for Autonomy, this means access to Autonomy’s technology for information governance in secure, private clouds in data centres. Continue reading

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Filed under Analytics & Metrics, Archive management, Asset management, Business Intelligence (BI), Business Process Management, Citizen Journalism, Cloud Computing, Compliance, Data Governance, Desktop Virtualization, eDiscovery, Enterprise Cloud, Enterprise Content Management, Enterprise Search, Industry News, Information Governance, Information Management, Private Cloud, Records & Information Management (RIM), Regulatory Compliance, Virtualization

Oracle database disasters a thing of the past with Kroll’s recovery drive

Media that has suffered a catastrophic electro...

Fried disk drive with burnt chips

Ontrack data recovery spins to the rescue

by ECM Plus staff

ECM Plus +++ Kroll Ontrack has taken the wraps off its latest Ontrack Data Recovery service for Oracle systems, which now includes popular virtual environments.

According to Kroll, recovery efforts can now be further complicated when databases are hosted inside virtual machines or in the cloud.  Continue reading

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Filed under Business continuity, Cloud Computing, Content Security, Data storage, Database management, Disaster Recovery, Enterprise Cloud, High Availability, Hybrid Cloud, Information Management, Private Cloud, Public Cloud, Risk Management, Vendor News, Virtualization, VM2VM, VPS Cloud

Enterprises still racing to roll-out ECM in social media maelstrom

Records Life Cycle consisting three stages: cr...
Typical records management lifecycle

End-users influencing enterprise content management to meet sector-specific requirements – report

By ECM Plus staff

ECM Plus +++ Take-up of ECM is proceeding apace, according to a new report by the Association for Information Image Management.

The report found that sector-specific software suites, dedicated customisation and best-of-breed add-ons are shoe-horning enterprise content management into many different industries. Continue reading

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Filed under Analysis, Compliance, Document Management, Enterprise Content Management, Information Management, Records & Information Management (RIM)

Galileo pontificates cloud payments for banks

Credit cards

Safety in numbers?: Cloud payment plans from Galileo

Cloud processing for regional and smaller banks and financial firms

ECM Plus – Galileo Processing has just taken the wraps off its new suite of solutions that enable payment card issuing banks and payment card programme managers to use cloud computing while ensuring levels of security, availability and regulatory compliance.

According to Galileo, their cloud processing offers clients a dedicated virtual environment where clients can preserve intellectual property. Users can develop their own app and functionality to support their card programmes. Continue reading

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Filed under Analytics & Metrics, Billing & Customer Care Systems (BCCS), Cloud Computing, Compliance, Customer Relations Management (CRM), Data Governance, Data privacy, Data protection, Information Governance, Information Management, Information security, Intellectual Property (IP), Trusted Cloud, Vendor News

FEATURE: The box that could break your business

Road tunnel on the way to Iron Mountain, Black...

On the way to Iron Mountain

Why it is time to take your information management seriously

BY CHRISTIAN TOON

The way you handle your information could represent a ticking time bomb for your business. If you routinely store your paper documents on office premises, you may be wasting thousands of pounds that could be better invested elsewhere in the business. Continue reading

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Filed under Data storage, Document Management, Features, Information Management, Risk Management

FEATURE: Key considerations for ‘cloudsourcing’ contracts – CAMM

Cloud computing sample architecture

Cloud computing sample architecture

BY JOHN WALKER

Economics dictates that the CEO, and CFO have a balancing act delivering security, and quality operational services, whilst at the same time, attempting to reduce the organisational and operational costs of delivering the business’ mission.

One opportunity in focus is that of ‘CloudSourcing’, where, depending on the size and type of business, they may be considering engaging in a contract in which part, or all, of their operations are placed into the hands of a Cloud Provider, be this SaaS, PaaS, IaaS or any other such ‘Anything-as-a-Service’ that may accommodate the operational model. Continue reading

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Filed under Business continuity, Cloud Computing, Compliance, Consultancy/Consulting/Systems Integration, Content Security, Data centres, Disaster Recovery, Features, High Availability, Hybrid Cloud, IaaS (Infrastructure-as-a-Service), Information Governance, Information Management, Information security, PaaS (Platform-as-a-Service), Private Cloud, Public Cloud, Regulatory Compliance, Risk Management, SaaS (Software-as-a-Service), Security Content Management (SCM), SIP, Telecommunications, Virtualization, VPS Cloud

Sitecore supports JFK legacy with CMS content migration

Inaugural Address of John F. Kennedy, 35th Pre...

Inaugural Address of John F. Kennedy, 35th President of the U.S.

Kennedy’s legacy informs and inspires world with help from Sitecore and Velir

ECM Plus – The John F. Kennedy Library has just completed a major digitisation project for the museum’s archives of hundreds of thousands of documents, photographs and sound recordings.

The content is now more accessible and useful for educational and public service, the Museum curators said.

CMS vendor Sitecore and Velir said that the contents of the John F. Kennedy Presidential Library saw the launch of a new website using Sitecore’s software which helped the JFK Library’s Digital Archives go live last week.

In preparation for the 50th anniversary of John F. Kennedy’s inauguration as the 35th President of the United States, the http://www.JFKLibrary.org website has been designed to improve access to some 200,000 pages of textual content, 1,500 images, as well as 1,250 files of audio recordings and moving images and even 340 telephone conversations.

According to the curators, the new website now offers the public access to the JFK archival assets with an enhanced search function for easier and faster access.

John Hawley, director of web development for the John F. Kennedy Presidential Library’s Museum said: “We wanted to ensure that we created a virtual experience that made it easy for people from around the world to discover and access educational and inspirational content that has the power to inspire all generations. From a technology perspective, improved site navigation was a large focus of the website redesign. The website needed to be easy to navigate so that it properly showcased the newly available information. For example, the new search engine allows visitors to enter the word ‘moon’ and pull up virtually every document, tape, and speech related to JFK’s mission to land men on the moon.”

Sitecore and technology partner Velir collaborated using its Content Management System to customise the new JFKLibrary.org website and to integrate Sitecore’s CMS to enable online video, faceted search, and digital asset management.

The project, dubbed as “Access to a Legacy,” is the largest, most advanced digital archive created by a Presidential Library not “born digital”.

Among the documents include a handwritten version of Kennedy’s inaugural address and notes and tapes made during the Cuban missile crisis.

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Filed under Content management system (CMS), Digital Media Management (DMM), Document archiving & retrieval, Document Management, Document scanning & imaging, Information Management, Media asset management, Portal, Records & Information Management (RIM), Records Management, Scanning, Search, Vendor News, Web Content Management