Monthly Archives: October 2010

Open Data Center Alliance forms for cloud standards

Data Center Storage

Data centre storage. Picture: Waleed Alzuhair

Cloud and collaboration interest group touts new models for data centres

ECM Plusby Paul Quigley – The Open Data Center Alliance, a Consortium of Leading Global IT Managers, Launches with Mission to Define Requirements for Next Generation Data Centers and Cloud Infrastructure
With Over $50 Billion in Collective IT Spending, Members are Committed to the Alliance’s
Vendor-Agnostic Roadmap to Help Guide Purchasing Decisions and Data Center Planning

The Open Data Center Alliance (ODCA), a new independent consortium of global IT vendors, has just been formed, launching a new version 0.5 vendor-agnostic Usage Model Roadmap comprising19 prioritised usage models to address emerging technical requirements for data centre and cloud infrastructure.

According to the ODCA, the roadmap is based on open, interoperable solutions that can be sourced from multiple vendors and interoperate across data centres.

Inaugural members of the ODCA already boast over $50 billion in aggregate IT expenditure. The firms say they are ‘committed to this Roadmap’ to guide their data centre and cloud investment decisions now and in the future.

The Alliance is led by a steering committee, made up of global IT vendors and banking institutions, including BMW, China Life, Deutsche Bank, JPMorgan Chase; Lockheed Martin,  Marriott International, National Australia Bank, Shell, Terremark and UBS. 

This core grouping are also joined with over 70 other members, representing a broad spectrum of industry firms. Chip giant Intel is the Alliance’s current technical advisor.

ODCA stated that it has three levels of membership: steering committee, contributor and adopter membership.

Adopter-level membership is open to anyone building cloud or data centre infrastructure and is unencumbered by vendor interests. Alliance members have the opportunity to review and comment on the Usage Model Roadmap prior to public distribution, and have access to members-only events and Alliance membership networking opportunities.

The Alliance said it also planned to drive extensive vendor engagement to ensure that Alliance Roadmap and usage model requirements reflected the full scope of industry capability.

“With over 70 total members – and that number is expected to grow every day – we believe the Open Data Center Alliance will quickly become a leading voice of the IT community” commented Marvin Wheeler, Chief Strategy Officer, Terremark, and Open Data Center Alliance Chairman and Secretary.

“Lockheed Martin is committed to leveraging partnership and innovation to meet its customer missions from reducing costs to increasing performance and optimizing service delivery. The Open Data Center Alliance will facilitate collaboration and provide a roadmap to industry and government to influence cloud and data center infrastructure and technical requirements” added Curt Aubley, vice president and CTO of Cyber Security & NexGen Innovation at Lockheed Martin Information Systems & Global Solutions, and Open Data Center Alliance president.

ODCA added that it had also set up five technical workgroups focused on Infrastructure, management, security, services and government & ecosystem.

Each workgroup would fully define the requirements of each prioritised usage model toward the future delivery of a detailed technical documentation suite, to be used by vendors and members as guidance for deployment.

Working groups would also be chartered to finalise the current 0.5 Roadmap with a public delivery of the Roadmap and initial usage models in the first quarter of 2011.

Kirk Skaugen, vice president and general manager of the Data Center Group at Intel said: “The Open Data Center Alliance has a unique opportunity to take collaboration to a new level, allowing managers of cloud and data center infrastructure to drive a unified voice of technical requirements for the industry. We’re honored to serve as a technical advisor to the organization and are committed to working with Alliance members towards delivery of their mission.”

ODCA’s technical workgroups are hosting a webcast series based on the five Usage Model categories with the first slated for November 17, publicly-available and will cover the Usage Model Roadmap development process.


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Filed under CCM (Cloud Content Management), Cloud Computing, Collaboration platform, Consultancy/Consulting/Systems Integration, Data centres, Enterprise Content Management, Hybrid Cloud, IaaS (Infrastructure-as-a-Service), Industry News, PaaS (Platform-as-a-Service), Private Cloud, Public Cloud, SIP

Box clever in cloud content storage hike

Image representing Aaron Levie as depicted in ...

Box.net CEO Aaron Levie

Box.net moves towards ‘infinite cloud’ with upgrades to content management collaboration apps

ECM Plus – Cloud content management specialist Box.net is to upgrade storage capacities for both business and personal plans that set a new industry standard for content-centric business services, the company said.

According to Box, the rise in storage space enables users to manage, share and collaborate their data in the cloud without concern for storage limitations.

The upgrade also follows major technical scale and security factors, including SAS70 II certification.

“Vendors are seeing tremendous economies of scale by delivering business applications over the web, and at Box, we’re continuing to pass those benefits on to our customers” commented Aaron Levie, CEO at Box.net. “End users and IT administrators should no longer have to worry about traditional issues such as storage allotments, bandwidth limitations and patches; with today’s upgrades, we want to empower them to focus on what really matters: the sharing and collaboration activities that move their business forward.”

Levie added: “The amount of information generated by enterprises is going to increase exponentially in the coming years, and our vision is to get closer to an ‘infinite cloud’ to help these organizations manage and collaborate around all that content online in a simple, powerful way.”

Box said it was increasing the amount of user storage space available to personal users from 1GB to 5GB. The starting plan for business users now starts at 500GB of shared storage, three times more than the average currently available to business customers, Box stated.

Enterprise plans for larger deployments offer unlimited storage, terabytes of data in the cloud with enterprise-grade security and sophisticated user permission settings. Box said the enterprise plans also offered flexible storage content capabilities 

Due to major improvements in hard drive efficiency and utilization, cloud services can scale to meet these demands without the maintenance, regular upgrades and fundamental limitations of on-premise solutions.

Box now has two enterprise-grade data centres and has recently acquired SAS70 II certification. Customers can also access stored content via iPad, iPhone and other handheld devices.


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Filed under CCM (Cloud Content Management), Cloud Computing, Data centres, Data storage, Enterprise Content Management, Public Cloud, Vendor News, Virtualization

Does application security pay?

Information security

Information security frameworks

Communicate the business value of application security solutions in a language that matters to the board

by Craig LeGrande & Amir Hartman, Mainstay Partners

The last decade has seen a dramatic shift in the way companies manage information security and protect vital data.

In the past, businesses confronted the threat of cyber attacks and data breaches primarily by building firewalls and other “perimeter defences” around their networks, but the threat has continued to evolve, and more criminals are hacking into applications that are running on a plethora of new devices and environments, including cloud, mobile, and social media.As a result, the focus of threat protection is moving from securing the infrastructure to securing the software applications that businesses write and deploy.

The shift has created a market for a new generation of products and services – known as software security assurance (SSA) solutions – that help companies uncover vulnerabilities in their code, effectively fix these defects, and produce software that is impervious to security threats.In an effort to quantify the business value of SSA, Fortify Software (the leading provider of SSA solutions) commissioned Mainstay Partners to conduct in-depth interviews of 17 global customers – organisations that have implemented SSA, and representing a cross-section of industries. The study found that companies are realising substantial benefits from SSA right out of the box, saving as much as $2.4M per year from a range of efficiency and productivity improvements, including faster, less-costly code scanning and vulnerability remediation and streamlined compliance and penetration testing.

Exponential increases in benefits, however, are being achieved by companies that deploy SSA in more comprehensive and innovative ways. These advanced deployments include embedding software security controls and best practices throughout the development lifecycle, extending SSA programs into critical customer-facing product areas, and leveraging SSA to seize unique value-generating opportunities. For these strategic companies, the benefits of software security solutions can add up to as much as $37M per year.In our interconnected world, software is everywhere – not just in data centres or on desktop computers, but in mobile phones and all kinds of wireless devices and consumer products.

Software resides on the Web and in the cloud, where businesses rely on software-as-a-service solutions (SaaS) for mission-critical business functions. Application security protects the software that is running in all these environments and devices, and the business improvements of SSA are seen as extending to wherever applications are deployed.At a time when IT budgets are coming under closer scrutiny, chief information security officers (CISOs) say they are being called upon to justify SSA investments from a cost benefit perspective.

This article provides the evidence needed for information security executives to communicate the business value of software security solutions in a language that the board can relate to.Faster vulnerability remediation:Across the board, companies adopting SSA solutions report significant efficiency improvements in finding and remediating software security flaws:

By introducing automated SSA technology and best practices, organisations reduced average remediation from 1 to 2 weeks to 1 to 2 hours.Organisations saved an estimated $44K annually in remediation costs per application.For the average organisation, these cost savings are estimated conservatively to amount to $3M per year.Streamline compliance and penetration testing: Companies are facing tighter government and industry regulations for application security, particularly in new software standards in the financial services and health-care industries.By configuring the SSA solution to address specific compliance mandates, for example, organisations quickly identified and ranked vulnerabilities according to severity. The solution also generates a report that documents these activities, creating an audit trail for regulators:The average organisation adopting SSA saw its fees paid to compliance auditors fall by 89% – or about $15K annually.

The average organisation achieved a 50% reduction in penetration testing efforts, translating into annual savings of more than $250K.Avoid data breaches:The threat of a major data breach can keep CISOs awake at night, and most are aware of the history of high-profile security failures that have damaged company reputations and resulted in millions of dollars in legal and PR fees, remediation expenses, lost revenue, and customer churn:The average cost of a data breach is about $3.8M, or $204 per compromised recordCompanies can save an estimated $380K per year by adopting SSA solutions to avoid major data breaches.

Avoid software compliance penalties:Businesses that fail to comply with industry standards for software security can face substantial penalties. In the payment card industry, for example, penalties can range from $5K to $25K per month. Moreover, when lost sales, customer churn, and remediation expenses are also factored in, the full cost of PCI non-compliance can be substantially more:By ensuring compliance through systematic application security testing, companies can conservatively avoid approximately $100K in penalties annually.

Pay-for-performance benefits:In an innovative use of software security technology, companies that outsource software development to partners are leveraging solutions to drive cost-effective “pay for performance” programs:

Companies using SSA to screen and adjust the price of outsourced code can capture fee savings of about $100K annually while improving the overall quality of code delivered by development partners.

Faster product launches boost revenue and margins:For companies that sell e-commerce and other commercial software, discovering security flaws late in the development life cycle can delay new product introductions (NPI) by weeks or months, putting revenue and market share at risk and adding millions of dollars in development costs:

Companies can capture an estimated $8.3M of additional software revenue through a comprehensive SSA program to minimise product delays.Companies can realise development cost savings of about $15M per year from SSA-driven reductions in product delays.Maximise the value of M&A deals:Companies can extend the value of their software security solution by deploying it in strategic ways, i.e. using it to perform software security audits of acquisition targets that own core products critically dependent on software:

In the case of a company completing two $100M deals a year, using SSA to assess the software assets of prospective acquisitions can yield valuation benefits of approximately $10MRealising The Full Potential Of SSA

For companies able to exploit all of the opportunities for value creation, that potential can reach $37M annually. There are three stages that organisations typically go through on the path to SSA maturity:

Explore: These organisations deploy an SSA solution across a small number of applications (10–20) and developer teams as a proof-of-concept initiative.

Accelerate: These organisations are moving beyond “toe-in-the-water” pilot programs and are actively incorporating threat detection and remediation techniques across key development teams and applications.

Optimise: These organisations have embedded software security tools, processes, and training within a formal SDLC program. Many are also leveraging SSA solutions in innovative ways to generate additional business value and create competitive differentiation.

As this article has demonstrated, SSA solutions not only help companies minimise the risk of a successful cyber attack, but also offer substantial efficiency and productivity benefits that help control costs, speed software development cycles, and in some cases even boost revenue and asset values.BOX OUT A : Key FindingsThe full benefit potential of SSA solutions can reach $37M annually.Initial SSA deployments can create $2.4M in annual benefits.Average vulnerability remediation time fell from 1 to 2 weeks to 1 to 2 hours.Repeat vulnerabilities reduced from 80% to virtually zero.

Organisations saved an estimated $44K in remediation costs per application.Companies reducing time-to-market delays saved an estimated $8.3M annually.BOX OUT B : What should organisations look for in a SSA solution?

Not all vendors offer the same functionality and services. When evaluating the options, organisations should look for an SSA value-maximising solution that:

Offers both deep remediation functionality and a breadth of supporting services

Provides support for cross-team collaboration – bringing information security teams, developers, risk officers, and auditors together in a coordinated effort

Seamlessly integrates with existing application life-cycle management (ALM) and development environments, shortening time to remediation

Provides in-depth guidance on how to correct each security vulnerability, thus accelerating remediation further

Offers robust governance capabilities, including the ability to define and communicate security policies and rules across the organisationProvides research on the latest threat trends and techniques, ensuring that teams are aware of all emerging threats

The reduction in remediation time is due to several factors, including SSA capabilities and practices that (1) pinpoint the exact location of a flaw in the code lines, (2) prioritise vulnerabilities to focus resources on the most critical flaws, and (3) provide guidance on how to correct each vulnerability. Estimate based on a conservative 10 vulnerabilities per application, and 67 critical applications.

Mandates and standards commonly impacting application development projects include: the Payment Card Industry Data Security Standards (PCI DSS), the Federal Information Security Management Act (FISMA), Sarbanes-Oxley Act (SOX), the Health Insurance Portability and Accountability Act (HIPPA), and North American Electric Reliability Corporation (NERC) standards.

Assumes 50% reduction in penetration testing effort; legacy environment costs are based on an average of eight penetration tests per year at $67K per test.
(See “Top 10 Data Breaches and Blunders of 2009,” eSecurity Planet: “http://www.esecurityplanet.com/views/article.php/3863556/” http://www.esecurityplanet.com/views/article.php/3863556/ Top-Ten-Data-Breaches-and-Blunders-of-2009.htm.)

Fourth Annual U.S. Cost of Data Breach Study, Ponemon Institute, 2009. Assumes that the average company would experience a major data breach once every 10 years. Assumes that an average penalty period would last six months. Research indicates that penalties make up only 30% of the full impact of non-compliance (“Industry View: Calculating the True Cost of PCI Non-Compliance,” Ellen Lebenson, CSO Online). Assumes a non-compliance period lasting six months. Average penalty periods range from 3 to 24 months. Assumes average fee discounts of 1% applied to annual outsourced development expenditures of $10M.

Estimate assumes a $20B company earning 1.25% of its profit per quarter from new product sales; 50% of product introductions are assumed to benefit from SSA efficiencies, which help avoid an average of four critical vulnerabilities per product and 30 days of delays. Estimate assumes a $20B company incurring new product development costs equal to 3% of revenue; 50% of new products, or $300M in expenses, are assumed to be impacted by SSA efficiencies, which help avoid an average of four critical vulnerabilities per product and 30 days of delays; the resulting 5% productivity increase saves $15M in development expenses.

Sample customer assumptions include: $20B customer, 10% new product revenue contribution; 50% first year margins; two-month product delay due to vulnerabilities; 500 critical/severe vulnerabilities; $3.8M cost per breach @ 10% probability; $200M in M&A @ 5% valuation benefits.


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Filed under Content Security, Features, Information security, Security Content Management (SCM)

OmniUpdate ups gear in campus web content

Omniupdate booth

OmnUpdate's latest version 9.5 WCM. Picture: HighEdWeb

Version 9.4 of web content management system

ECM Plus – OmniUpdate, which specialises in web content management systemsfor higher educational establishments, has just taken the wraps off its latest version, released version 9.4, of its OU Campus CMS.

According to OmniUpdate, version 9.4 offers up a new ‘Asset Manager’ that enables the creation and use of reusable digital content, whether it be text, images, multimedia, code blocks or web links –  within WYSIWYG and source code editors.

With version 9.4, the creation and editing of assets is integrated into the OU Campus permission system. Now, administrators can manage them through group access levels. Asset tagging is used to classify, describe, and support use of each asset within the CMS.

On publishing existing content, the system will automatically update pages that use the content, subject to any preferences set by the administrator to ensure optimal performance.

Lance Merker, President and CEO at OmniUpdate commented: “The new release gives administrators much more control over reusable content, marketing managers more control over the brand, and content contributors a hands-free way to ensure content consistency across sites.”


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Filed under Enterprise Content Management, Vendor News, Web Content Management, Web Experience Management (WEM)

Adobe breathes new life into contextual content

Adobe LiveCycle Icon

Enterprising times as LifeCycle goes mobile

Adobe releases LiveCycle Enterprise Suite 2.5 for content and apps across screens and devices

ECM Plus – Adobe Systems has just released Adobe LiveCycle Enterprise Suite 2.5, expanding the company’s set of software apps offering enterprise mobility for multiscreen delivery with real-time collaboration.

Adobe said the new release would ’empower organisations to interact with customers and citizens in more meaningful, personal ways’.

LiveCycle Mobile ES2 is new to the LiveCycle ES2.5 family, which extends process management, data capture and content services to mobile devices, Adobe said. For developers, LiveCycle ES2.5 can also provide a standard toolset and methodology for designing and modeling enterprise apps.

Rob Tarkoff at Adobe said: “With the introduction of LiveCycle ES 2.5 and new solution accelerators, Adobe is enabling businesses to deliver these intuitive experiences that transform the Web into a true online interaction hub for customer acquisition, service and communication.”


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Filed under Content Management, Enterprise Content Management, Information Management, Mobile Content, Vendor News

Cloud market to reach $25 billion by 2013

Diagram showing economics of cloud computing v...

Economics of cloud vs traditional IT

Mass centralized outsourcing of IT and processes gains momentum

ECM Plus – Renub Research’s new report, entitled ‘Cloud Computing – SaaS, PaaS, IaaS Market, Mobile Cloud Computing, M&A, Investments, and Future Forecast, Worldwide’ has just published a new market reports

According to the report, a major shift in the way companies are obtaining software and computing capacity is under way. More companies are outsourcing into web-based applications.

The report said that cloud computing, in their view, referred to both the applications delivered as services over the Internet and the hardware and systems software in the data centres that provide those services.

It said cloud computing was accessing computer resources provided through networks rather than running software or storing data on a local computer.

A raft of big corporate providers including Amazon, Salesforce.com, Oracle and others are offering clients use the Internet to access everything from extra server space to software that helps manage customer relationships.

Such mass centralisation is akin to the mainframe-dumb terminal paradigm of yesteryear.

According to the report, the worldwide cloud computing market is growing at a rapid rate and is expected to exceed $25 billion by the end of 2013.

The different segments of the cloud computing market (SaaS, PaaS, IaaS) show different maturities and adoption rates, the report stated. The various segments within the SaaS market will grow at a different rate.

The fastest growing segments in SaaS are Content, Communications and Collaboration (CCC), Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and Supply Chain Management (SCM). PaaS generates market revenue of approximately 1.5% of the total application development market in the year 2008. IaaS is increasingly becoming popular with computing resources integrating as web service. The IaaS service providers can support a large number of customers with a single infrastructure.

Key findings in the report also found that the Software-as-a-Service market was growing at a rate pf 17.04 percent and exceeded $9 billion by the end of last year.

The Enterprise Resource Planning (ERP) and Content, Communications and Collaboration (CCC) segment together contributed 58 percent to the SaaS market in 2009.  The Customer Relationship Management (CRM) market exceeded $2 billion in 2009, while SaaS-based ERP sales crossed $1 billion by the end of last year also.

Additionally, the report found that the Supply Chain Management (SCM) market in SaaS had exceeded $850 million by year end 2009, while the Office Suites market size was expected to increase at a compound annual growth rate of 55.02 percent for the period 2010 to 2013.

The report said it expected Platform-as-a-Service (PaaS) will reach $400 million by the 2013. and that the Infrastructure-as-a-Service (IaaS) market would further rise at a CAGR of 52.53 percent from 2010-2013.

Mobile Cloud Computing subscribers will increase at a CAGR of 69.02 percent for the period 2010-2014.

In addition, the report revealed tha US Federal IT budget devoted to cloud computing Spending would reach nearly $1 billion by 2014.

It added that cloud computing efforts by governments in the UK, the European Union, Japan and China would see the number of data centres growing an average of 9 percent per annum and is expected to continue until 2020.


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Filed under Analysis, Cloud Computing, Data centres, Hybrid Cloud, IaaS (Infrastructure-as-a-Service), PaaS (Platform-as-a-Service), Private Cloud, Public Cloud, SaaS (Software-as-a-Service), SIP

SpringCM cloud ECM promises rapid roll-out

Replacement filing cabinet

From cabinets to clouds

Rapid roll-out around document-intensive processes and workflow

ECM Plus – SpringCM has released a cloud enterprise content management platform that promises to up-end the status quo.

Their cloud offering features a new user-interface and a new identity management capability. SpringCM said it had designed the cloud-based software to make user adoption faster and for corporate deployments to be simpler – for SpringCM document management and workflow applications.

According to SpringCM, more organisations are now implementing a wider range of cloud content applications. It claimed that there has been six-fold growth in customer use of SpringCM Cloud ECM solutions over the last year.

The company stated that SpringCM 2010 was designed to make it easier for customers to do broader and multiple deployments of applications, such as case management, contract management, resume management and invoice automation.

The new release now boasts more intuitive user interface that the company said could make it even simpler to use the firm’s rich document management, workflow and collaboration functionality.

Other new features on offer include enhanced identity management with LDAP synchronisation, so that enterprises can make the most of their current user-provisioning infrastructure, so as to automatically add and remove users from SpringCM.

Roger Bottum, vice president of marketing at SpringCM commented: “One of the great advantages of the cloud, or SaaS, model is customers let us know every day what’s working for them, and what’s not, by the way they use our service. We took advantage of that real-time feedback to deliver a new user interface that makes it even simpler to quickly configure, roll-out, and use SpringCM, whether it’s to ten users, or ten thousand users.”

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Filed under Cloud Computing, Document Management, Enterprise Content Management, SaaS (Software-as-a-Service), Vendor News

E pluribus unum as SeeUnity integrates content

"Integration"

Integration. Picture. TheJerseyGuy

Integration API handles stacks of content, facilitates client front-ends

ECM Plus – Enterprise content integration pioneer SeeUnity has just launched the new Content Connect, its native Enterprise Content Management user interface clients.

According to the company, Content Connect provides greater flexibility, performance and control over ECM platforms.

Brant Henne at SeeUnity said: “Content Connect goes in a new direction, giving customers a lightweight alternative to native ECM clients – independent of SharePoint and Internet browsers. This lightweight, thick-client approach is satisfying customer requests for ECM enhancements. Features such as offline editing, synchronization, and performance increases are driving interest in Content Connect.”

SeeUnity said that it used a native API connection to ECM repositories, Content Connect also promises a Windows-based, secure alternative to traditional ECM thick clients, offering features such as offline editing and access to multiple ECM repositories within a single interface.

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Filed under Content Management, Enterprise Content Management, Vendor News

One in five broadband lines bundled with VOIP

VoIP

Telco killer? Picture: Eggplant

Voice content drifts from landline to online as old business model crumbles

ECM Plus – According to new figures from research by Point Topic, voice over IP is now becoming increasingly important to service providers and is also ratcheting up penetration in the residential market.

The research also found that over 22 percent of residential broadband lines around the world came bundled with a VOIP capability. “Passing 100 million subscriptions by the end of 2009, VoIP has continued to grow adding another 12 million subscribers in the first half of 2010” commtentd Point Topic’s senior analyst John Bosnell.

However, Point Topic said there were some markets where it was difficult and not generally cost-effective to subscribe to broadband without a VoIP service thrown in. It cited France Telecom, which currently offers one relatively low-speed consumer stand-alone broadband subscription, but a wide range of higher-speed bundles.

“France is a stand out example” Bosnell asserted. “Fierce competition has been encouraged and ISPs like Free, who only offer bundled services which include VoIP, have helped drive consumer perception towards the expectation of low cost add on services from their ISPs and VoIP is relatively easy and cost effective solution.”

Point Topic’s research noted that this trend had meant that over 70 percent of French households now have a VoIP service available to them and saturation is now a significant factor. Other markets have more headroom, the survey found.

“China, the largest broadband market, has only one in 20 broadband subscriptions with a VoIP bundle” Bosnell added. “The US which is currently the largest VoIP market in absolute terms is closing in on one in three mainly due to cable companies offering their customers a voice service based on VoIP. So there’s plenty of headroom there and around the world.”

By year end 2009, just under $15bn per annum was being generated by VoIP most often as part of a bundled subscription. Point Topic said this was almost double the crevenue generated by Security, the next nearest value-added service.

Concluding, Bosnell said: “There’s no reason to believe growth is going to slow significantly until a market reaches saturation,” adding “and we could reasonably expect to see 200 million subscribers by 2015.”

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Filed under Enterprise Content Management, Telecommunications

Image Engine drives Willis to pastures new

Gaussian blur example, from image of a steam e...

Managing complex Image content

Willis Group forms new Image Engine subsidiary for imaging, content management and document management

ECM Plus – Willis Group has just established a new subsidiary business which plans to offer document, content and knowledge management best practices and processes.

According to Willis, software will range from the digitisation of archived trad media to roll-out of paperless processes.

It said it believed that demand for records conversion and management driven by emerging technology, regulatory mandates as well as best practices were the motivation to set up the new arm. 

Image Engine will now be offering information management via the integration of multiple segments of content management, document management, web content management, records management and project management, the company added.

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Filed under Content Management, Digital Media Management (DMM), Document Management, Enterprise Content Management, Industry News

Virgin solicits SeaChange for online and mobile TV games

Image representing Virgin Media as depicted in...

Premium content sees SeaChange for Virgin

Multi-screen video vendor goes for premium content play

ECM Plus – Virgin Media’s new Player online and mobile TV product is to go live on SeaChange’s multi-screen video managed service infrastructure.

According to the firm, Virgin’s XL TV and broadband customers will now be able to watch hours of television programmes from ITV, Living, Cartoon Network, MTV and others on their PCs or mobile handsets.

Virgin Media said that its Player’s differentiation was supported by SeaChange’s open software and services including video delivery, multi-screen video with to in-house deployments, as well as what they call ‘On Demand Group’ content management, including content transcoding and processing to provide content in nine formats for streaming to PC and mobiles.

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Filed under Content Delivery, Enterprise Content Management, Industry News, Mobile Content, Output management

enChoice does FileNet as ‘ECM-in-a-box’

Sometimes we all need a little perspective

Image by rahims via Flickr

Turnkey makes deploying Big Blue’s FileNet P8-based ECM a breeze

ECM Plus – enChoice has just taken the wraps off KwikWork Foundations, what it calls a ‘turnkey enterprise content management system’.

According to enChoice, KwikWork lets users have an ECM system ‘without incurring the high price tag or complex, resource-intensive deployment process associated with traditional ECM solutions’, the company said.

According to the firm, KwikWork Foundations can be up-and-running within a fortnight.

enChoice claims that users would simply need to fill out a one page form specifying the number of users, along with the applications for which they plan to use the solution for, and within days, enChoice will deliver a complete ECM system configured to meet their needs.

enChoice said that because their KwikWork is web-based, taking it live is as easy as connecting to a network and creating a browser bookmark.

“Until now, many smaller companies wanting to leverage an ECM system to streamline operations, reduce costs, and facilitate compliance have had to go without because available solutions were cost-prohibitive and overly complex for their needs,” said Wally Bitaut, executive vice president of the ECM Solutions Group at enChoice.

enChoice said maintenance and support are both included for optimum performance while taking the burden from overloaded staff. It also boasts remote system administration, or hosting managed services is optional.

KwikWork Foundations uses the FileNet P8 ECM platform.

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Filed under Business Process Management, Enterprise Content Management, Vendor News

Software AG acquires Data in truth movement

the SOA metamodel

The SOA metamodel

Software AG acquires Data Foundations for ‘one-version-of-the-truth’ for process-driven Master Data Management

ECM Plus – In a deal the German company hopes will increase business process performance by so-called ‘Master Data Management’, or MDM, Software AG has just acquired a US firm that specialises in just that.

New Jersey-based Data Foundations Inc. provides Master Data Management software, and is used to optimise organisational business performance.

According to the firm, linking business process management and MDM will reduce complexity, deliver accurate data and maximize process quality

Software said that users would then be able to gain “one version of the truth”, which, they said, was ‘a key foundation for strategic business process optimization’

MDM also promises consistent and reliable information from differing data sources, which can then be used by virtually any system, service-orientated architecture application or automated business process.

Software said that the availability of consistent data across organisation will maximise process quality and enable faster, more precise business decisions.

The company added that organisations with a single and reliable view of business critical data ‘will have laid a key foundation’ for strategic business optimisation.

According to Software, the acquisition of Data Foundations seeks to extend its webMethods product portfolios based on its strategic fit with key corporate strengths.

This, it said, included, amongst other things, ‘trong Governance focus’ as well as deep integtration capabilities and high transaction volumes.

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Filed under Analytics & Metrics, Business Intelligence (BI), Business Process Management, Data Governance, Industry News, Information Governance

Iomega and EMC supersized storage goes up in a flash

Logotype of Iomega

Ruggedised and encrypted storage SSDs from EMC's Iomega

External SSD flash drives boast USB 3.0 with in-built encryption

ECM Plusby Paul Quigley – Digital storage firm Iomega has just launched a new host-powered ruggedised Iomega External USB 3.0 SSD Flash Drive and secure in-built encryption.

According to Iomega, the new generation portable storage device is targeted at high-end users and creative professionals.

Iomega said the pocket-sized 1.8-inch external drives will be available in early November in 64GB, 128GB and 256GB capacities.

Units are encased in a metal enclosure with added protection from drops of up to 10 feet, the company claimed. Drives also offer 256-bit hardware encryption for security, bundled anti-virus and backup software, and, a three-year warranty.

The Iomega USB 3.0 External SSD Flash Drive is a solid state drive that has no moving parts, resulting in a more durable drive with fast application loading and top transfer speeds for high definition video, digital images, graphics and music. Professional videographers, photographers and other creative professionals will find the Iomega USB 3.0 SSD Drive a perfect match for their deadlines and digital storage needs.

Using the SuperSpeed USB 3.0 interface, the Iomega External SSD Flash Drive boasts up to 10 times the speed of USB 2.0 drives. Iomega’s new external SSD Drive also performs twice as fast as a 7200 RPM SATA hard drives utilizing the same USB 3.0 interface.

Cool-to-the-touch, the new Iomega SSD drives require no external power supply and are completely backward compatible with personal computers and other devices that only have USB 2.0 ports.

Iomega also offers USB 3.0 adapter cards (sold separately) to insert into USB 2.0 laptop and desktop computers so users of the new Iomega SSD Drive can experience native USB 3.0 transfer speeds of up to 5 gigabits per second.

Included free of charge with Iomega’s new External SSD Flash Drives is the Iomega Protection Suite, a one-stop portfolio of backup and anti-virus software giving users added protection for their photos, videos, music and other files.

The Iomega Protection Suite includes v.Clone software, an Iomega exclusive, which captures a complete virtual image of a PC, including the operating system, all applications, settings and all files to Iomega hard drive. Accessing the cloned copy and using it on another computer is as straighforward as just as working from one’s own PC, Iomega said. When users reconnect, it will automatically be synchronised with the data on the primary PC, so that files are always up-to-date.

Also bundled is Iomega’s QuikProtect backup software for scheduled file-level backups of data to hard drives and network-attached storage devices for Windows and Mac desktops and notebooks; Included too is Roxio Retrospect Express, software to backup all data plus applications and settings for Windows and Mac desktops and notebooks. All of the software elements in the Iomega Protection Suite are accessible via easy download to owners of the Iomega External SSD Flash Drive.

The new drive will be available in early November in three capacities: 64GB for $229.00, 128GB for $399.00, and 256GB for $749.00.

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Filed under Content Security, Data storage, Disaster Recovery, Enterprise Content Management, NAS (Network Attached Storage), SAN (Storage Area Networks), Vendor News

THQ taps MediaBox for digital media workflow

The title screen showing the protagonist B.J. ...

Improved workflow aids games developers

Licensing management systems help online product approvals, rich media flow

ECM Plus – Game developer THQ has just licensed Conecture’s Mediabox-PA product approvals and Mediabox-DAM digital asset management.

According to the company, it will be using the two systems for licensees and manufacturers to submit product design artwork as digital media to licensors via a central online system.

The Mediabox-PA system also enables licensors to review submitted artwork online, link comments with each artwork file and manage workflow’s order of projects and submissions between licensee-customers and their own staff.

The app can also be used by licensees to log in and review licensor comments and submit revised product designs online.

Analytics and metrics, such as data traffic, milestones, and activity are tracked and reported in real-time are also supported.

THQ said it will now be using Mediabox-DAM system to manage and deliver style guide assets related to their video games.

All products are available only as Software-as-a-Service (SaaS) and are pre-configured to work for specific industries.

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Filed under Analytics & Metrics, Business Process Management, Content Syndication, Digital asset management, Digital Media Management (DMM), Industry News, Media asset management, Product Information Management, Rights Management, SaaS (Software-as-a-Service), Workflow

Open Text places Deichmann onto a sound footing

Deichmann

Image by thinkretail via Flickr

Shoe retailer toes the line with Open Text ECM Suite

ECM Plus – The Deichmann shoe company is to use Open Text’s ECM Suite to create central information repositories it hopes will speed up processes for opening new stores.

According to the company, the new system will facilitate the integration of accounts payable functions via its existing SAP system and will also manage its email archives for employees and clients across 19 European nations.

Klaus Hachenberg, Manager of IS SAP at Deichmann commented: “It became immediately clear to us that we shouldn’t opt for a point content management solution, but rather look at a suite that could be implemented company-wide.”

He added: “The need for archiving, especially with Lotus Notes and SAP, was also critical. Out of the 13 suppliers we evaluated, Open Text was the clear choice.”

Deichmann has rolled out an Open Text ECM system across the organisation over the last two years, with much of the expansion growing organically as other departments in the company pushed for content management support, the company said. 

Deichmann said it had also linked its Open Text ECM Suite to its SAP personnel management system to set up files on their staff.

The project, it said, had helped to relieve staff in the presonnel department from doing routine tasks such as document storage and searching, while ensuring that legal requirements were being met.

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Filed under Content Management, Document Management, Enterprise Content Management, Vendor News

Diurnal demand drives Day to DemandBase

Image representing Chris Golec as depicted in ...

DemandBase CEO Chris Golec

Day harnesses Demandbase for content targeting to biz web visitors

ECM Plus – Day Software, recently acquired by Adobe, has tapped Demandbase Inc., a technology company providing B2B marketing – which also happens to be jointly-funded by Adobe.

The two firms have linked up to form a partnership that hopes to tap into Demandbase’s so-called ‘Real-Time ID Service’, which, the company said, ‘provides B2B marketers with the intelligence of knowing which company is about to visit their website pages’.

Together with Day’s CQ5 technology, its clients can be served a tailored web page of content. based entirely on a range of pre-known information about that visiting user, profiling which has such data as the precise industry it is in, how much revenue it makes, the number of its employees, their actual office location, and the named account status.

According to the company, the plug-in also enables CQ5 customers to make web experiences more ‘relevant and engaging’ as they put it, significantly increasing site conversion rates and return on marketing.

Chris Golec, CEO and Founder of Demandbase said: “As customer interactions shift to the web, the ability to change a web experience for a specific account, industry, or size of business enables the B2B web site to move beyond brochure-ware.”

Users of CQ5 need no more software or infrastructure to start delivering a customized web experience to business visitors, the company asserted.

Day users can separate out high and low value prospects, increase engagement and conversion and make an immediately impact on the ROI across all their B2B marketing.

According to DemandBase, the real-time identification of key accounts is made possible by its Business Resolution Platform, which uses proprietary algorithms that intelligently combine a database of 800 million IP addresses across North America and Europe, over 30 million business contacts, and information from social networks critical for business including Facebook and LinkedIn.

The company said that this multi-tiered process ensures that ‘target accounts are identified’ in a fraction of a second and appended with the most current information, fully standardised for CRM and marketing automation systems.

The service is cloud-based and has matched more than 1 billion visits in 2010, the company said, and can currently identify more than 100 million businesses every month without even the use of traditional ‘cookies’ or by tracking personal information.



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Filed under Analytics & Metrics, Business Intelligence (BI), Content Categorisation, Content Management, Customer Relations Management (CRM), Enterprise Content Management, Industry News, Web Content Management, Web Experience Management (WEM), Web Performance Optimization (WPO)

Avid goes native with Pro Tools

Digidesign Pro Tools HD system at NPS

Pro Tools breaks free to tap processor power

New addition to family harnesses faster CPUs to deliver HD native, host-based processing

ECM Plusby Paul Quigley – Avid has released Pro Tools HD Native, the latest addition to its audio content creation and post-production sute which now supports  demanding projects using computer CPU host-processing power.

According to Avid, the new Native version takes antage of advances the performance of computer CPU power, with this version coupling software features and compatibility with  Pro Tools HD systems with native audio drivers.

Pro Tools HD Native also features a new PCIe card and running Pro Tools HD software with open workflow for content creation. 

Native also supports SYNC HD synchronization to picture for post-production workflows, as well as for monitoring and control of systems with Avid ICON and C|24 work surfaces. Native also boats lossless session and project interchange with other Pro Tools and Avid video editing systems to facilitate collaboration.

Other new features include third-party DAW support, which opens up workflow by enabling users to work on their choice of workstation with support for Core Audio and ASIO, further enabling compatibility with third-party audio applications.

Pro Tools HD Native system will be available November starting at $3,495, while Pro Tools HD Native will also be available bundled with OMNI I/O starting at $5,995.

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Filed under Content Provision & Creation, Digital Media Management (DMM), Media asset management, Streaming media, Vendor News

SecurEnvoy gets fobbed off with tokenless security

Security tokens from RSA Security designed as ...

All fobbed off with nowhere to go?

SecurEnvoy;s SecurPassword 5.4 takes tokenless two-factor authentication to the next level

ECM Plusby Paul Quigley – Authentication specialist SecurEnvoy has just launched the new Version 5.4 of password reset solution SecurPassword.

V5.4 offers tokenless two-factor password reset options using a one-time passcode sent to users mobile handset instead of by using a key fob method. The passcode alternative is integrated into the operating system rather than requiring users to fill in a web-based form.

SecurEnvoy said thatr if users forget passwords at the login screen for Windows, for example, IT departments can give users an option to securely reset via self-service two-factor authentication, increasing security, compared with traditional ways that rely on static user data such as birthdate or other personal information.

“As soon as you use static data that is permanently stored in a server, there are risks of passwords being hacked,” commented SecurEnvoy’s technical director, Andy Kemshall. “SecurPassword changed that by giving people a secure but self-service option, without the need to carry around cards or key fobs. Now, with version 5.4, that same experience is available as a seamless part of day-to-day business IT.”

Users running SecurPassword 5.3 will be automatically eligible for the upgrade as soon as the new version is released. With a recent change to the pricing for SecurPassword, it is now one of the most cost effective two-factor password resets solutions, available for as little as £2.50 per user, per year.

Kemshall added: “In a world of massively fragmented IT, security products must be as compatible as possible if they are to solve problems and not simply create more. If password reset solutions do not become more intuitive, then they’re at risk of being overlooked and snubbed. This is why we continue to innovate and make our products accessible.”

SecurEnvoy is also offering SecurPassword free of charge with every licence of its tokenless two-factor authentication product SecurAccess, when taken before December 2010.

SecurPassword 5.4 is available in beta and will be launched by the end of 2010.

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Filed under Compliance, Content Security, Data Governance, Information Governance, Vendor News, Web compliance, Web governance

Big Blue plucks PSS Systems in compliance swoop

Image representing PSS Systems as depicted in ...

PSS Systems acquired by Big Blue

Deal acquires PSS Systems info governance capabilities

ECM Plus – Big Blue has acquired privately-held PSS Systems for an undisclosed sum

According to the company, PSS Systems’ software analyses, automates and implements information governance policies across massive amounts of electronic business information and disposess of that information in an automated way.

Big Blue said these processes were ‘critical elements to remaining responsive to legal obligations while reducing data storage costs’.

The company also stated that needlessly retaining information increases business risk, impedes the ability to respond to legal requests, and puts costs restraints on organisations in every industry.

“Together, IBM and PSS Systems can help business mitigate legal risk and reduce costs with routine information disposal,” said Deidre Paknad, CEO of PSS Systems. “Poor visibility and ad hoc controls cause companies to over-retain information and significantly overspend on information management, litigation and e-discovery.”

PSS Systems has exisitng clients such as BP, GE and Pfizer.

PSS Systems founded the Compliance, Governance and Oversight Council (CGOC), a corporate practitioner’s forum with more than 800 members. They also developed the industry leading Information Governance Process Maturity Model which includes process assessment and business case methodologies, best practice tools and delivery models for legal and IT professional.

Big Blue will add the PSS business to its existing range of Information Lifecycle Governance solutions, which include content assessment, collection, archiving, imaging, advanced classification, records management, e-discovery search and analytics as well as storage management and smart archive strategy.

PSS Systems will be folded into Big Blue’s Software Group.

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Filed under Analytics & Metrics, Compliance, Data Governance, Data storage, eDiscovery, ILM (Information Lifecycle Management), Industry News, Information Governance, Information Management, Reporting

EMC plums new depths in “big data” drive

It's the logotype of Greenplum

EMC Greenplum ramps up "big data" loading

EMC intros ‘Big Data’ computing system, Greenplum, boasts fastest data loading

ECM Plus – EMC has just introduced the new Greenplum Data Computing Appliance, an integrated data warehouse system using the Greenplum massively parallel processing (MPP) architecture.

According to the firm, Greenplum MPP enables organisations to handle massive amounts of data generated from various sources with twice the data loading speed of its nearest competitor, the company claimed.

EMC’s Greenplum data warehousing enables the “big data” clouds and self-service analytics, facilitating the storage, management and analysis of terabytes of data for faster business intelligence. According to EMC, Greenplum is the foundation of its new Data Computing Products Division, developing the analytic tools to address the “big data” phenomenon.

Greenplum is built using Greenplum Database 4.0, its parallel-everything architecture delivering data loading performance of 10 terabytes an hour, twice as fast as Oracle Exadata systems and five times as fast as systems from Netezza and Teradata, EMC said.

EMC said Greenplum also offered up to 3x more scalability and up to 4x as many database cores as competitive systems. Greenplum with its integrated database, can compute, store and network into an enterprise class, system and is available in half-rack, full-rack and multiple-rack configurations for terabyte to petabyte-scale requirements.

Integrated with EMC’s replication, backup and recovery and deduplication technologies for information protection.
Greenplum Database 4.0 is also shipping and available as a licensed software-only solution for deployment on industry standard x86 hardware and integrated infrastructure solutions, such as the Virtual Computing Environment (VCE) coalition Vblock Infrastructure Packages.

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Filed under Business Intelligence (BI), Cloud Computing, Data storage, Enterprise Content Management, ILM (Information Lifecycle Management), Information Management, Vendor News

Logica cloud doc management leaves Finns contented

Toolbox to plan Cloud Services

Toolbox to plan cloud services - Picture: keepthebyte

Logica enables Fennia to provide advanced document management services in Finland

ECM Plus – Logica is providing Finnish insurance company Fennia Mutual Insurance with a new cloud-based content management service that the company hopes to streamline document transfer to and from its broker network.

According to the company, the new cloud-based document management system has also been integrated with Fennia’s existing on-premise systems.

The service currently covers 14 insurance brokerage firms and Fennia said it plans to offer it to all brokerage firms with which it does business.

“As one of the first cloud services to be rolled out in the Finnish insurance industry, it is groundbreaking in many respects…” commented Leena-Mari Lähteenmaa, Managing Director of Logica’s outsourcing services business in Finland. “IT services are increasingly being leased or obtained on a Software-as-a-Service basis. A cloud service is not only cost-efficient, but it is also quickly deployed and scalable, which delivers business benefits, as Fennia is seeing.”

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Filed under CCM (Cloud Content Management), Cloud Computing, Consultancy/Consulting/Systems Integration, Content Management, Document Management, Industry News, Private Cloud, SaaS (Software-as-a-Service)

Versaly proffers content for mobile video syndication

Image representing Matthew Feldman as depicted...

Versaly President & CEO Matthew Feldman

File management and delivery issues solved enabling mobile marketing for media companies

ECM Plus – Versaly is to beta release its multi-channel B2B bulk video distribution platform for mobile video content syndication.

According to Versaly, VSP is a web-based service for “Content Distribution Management Systems” or CDMS, and, they say It is an extension of Content Delivery Networks (CDNs) and Content Management Systems (CMSs).

The VSP was designed with a concise workflow approach to make frequent deliveries of VOD programming content to the complex and non-standard mobile market for widespread distribution on monetised mobile video portals.

Versaly President and CEO Matthew Feldman said: “After many years of personally dealing with the complexities of distributing video to third-party revenue-generating mobile portals, we developed and are now offering our distribution solution to all mobile content providers; which will enable more content to be syndicated, which inevitably will make the overall mobile video experience better for the consumer.”

Readers interested in participating in the beta program can email VSPsupport@versaly.com including ‘beta[ in the subject line.

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Filed under Content Delivery, Content Management, Content Syndication, Digital Media Management (DMM), Media asset management, Mobile Content, Vendor News