Monthly Archives: August 2012

EMI taps Sunrise for publishing management

EMI Group logo.

Music publishing company taps Sostenuto

British sofware firm Sunrise Software signs up EMI Music Publishing

By ECM Plus staff

ECM Plus /London/ +++ Music publisher EMI Publishing has just inked a new deal with British service management sofware specialists Sunrise Software for its Sostenuto software to support 900 users in 55 countries..

Accordin to EMI, the Software as a Service (SaaS) IT Service Management solution went live in one week and is already providing greater visibility of EMI’s IT activities and tighter integration between its two main Service Desks in London and New York. Continue reading

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Filed under Business Process Management, Enterprise Content Management, Publishing, Service Management, Software, Vendor News

Rackspace to acquire Mailgun for cloud email integration

Image representing Mailgun as depicted in Crun...

Rackspace to acquire Mailgun

Rackspace takes aim at Mailgun in ‘open cloud’ platform expansion

By ECM Plus staff

ECM Plus /London/ +++ Rackspace Hosting, the open cloud company, has just entered into a definitive agreement to acquire Mailgun, Inc., a Y Combinator startup.

According to Rackspace, their Mailgun acquisition will further enhance its product portfolio, making it easy to integrate cloud-based email services into applications and websites within minutes. Continue reading

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Filed under Cloud Computing, Data storage, Data storage, Email management, Enterprise Cloud, Enterprise Content Management, Enterprise Storage, Hybrid Cloud, Mergers & Acquisitions (M&A), Open Source, Private Cloud, Public Cloud, Storage, Trusted Cloud, VPS Cloud

Storage spat heightens as Quantum sues Overland

Image representing Overland Storage as depicte...

Image via CrunchBase

Patent infringement battle hots up, response to Overland lawsuit denies patent infringement by Quantum

By ECM Plus staff

ECM Plus /London/ +++ Data protection and big data management behemoth Quantum Corp. has today filed suit against Overland Storage for patent infringement in the U.S. District Court for the Southern District of California. Continue reading

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Filed under Corporate Governance, Data storage, Enterprise Content Management, Industry News, Intellectual Property (IP), Legal

EFF Frisco bound for ‘pioneers’ gong fest

English: The postcard invitation for the EFF 2...

EFF ‘Pioneer Awards’ 2010 postcard invite

Hardware Hacker, Anti-ACTA Activist, and Groundbreaking Anonymity Group Win EFF Pioneer Awards

By ECM Plus staff

ECM Plus /San Francisco/ +++ The Electronic Frontier Foundation (EFF) is to reveal their distinguished winners of the 2012 Pioneer Awards, with hardware hacker Andrew (bunnie) Huang, anti-ACTA activist Jérémie Zimmermann, and the Tor Project – the organization behind the groundbreaking anonymity tool Tor.

The award ceremony will be held the evening of September 20 at Project One Gallery in San Francisco. The founding developer of WordPress, Matt Mullenweg, will be the keynote speaker. Continue reading

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Filed under Events, Events News, Industry News, Software

Free DDoS survival guide on how to keep content alive

DDOS - Denial of Servicel

DDOS – Denial of Servicel (Photo credit: -= Treviño =-)

New guide from EFF – Keeping Your Site Alive – outlines how to keep content online in case of a Denial of Service Attack

By ECM Plus staff

ECM Plus /London/ +++ A new online guide from the Electronic Frontier Foundation outlines how website operators can fend off DDOS attacks and keep their sites alive and accessible. DDoS – Distributed Denial of Service attacks – the flooding websites with traffic in order to make them unavailable – have become an increasingly popular way to take down or block Internet content, EFF said. Continue reading

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Filed under Content Management, Content Security, Enterprise Content Management, Industry News, Security Content Management (SCM), WCM, Web accessibility, Web Performance Optimization (WPO), Web publishing management

EVENT NEWS: Commonwealth ICT players to meet at City forum

English: The City of London skyline as viewed ...

The City of London to host ICT forum

Data centres, hubs and networking to take centre stage in November

ECM Plus /London/ +++ EVENTS NEWS EXTRA +++ The annual conference will be joined by the leadership of ICT firms from Commonwealth countries, finance executives, investors, law firms and regulators to discuss the opportunities for innovative international investment partnerships to accelerate economic performance. Continue reading

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Filed under Events, Events News

British businesses hurt by poor Internet coverage – survey

2012_04_280012 Jeremy Hunt preached the minist...

Jeremy Hunt preached the ministerial code (Photo credit: Gwydion M. Williams)

Government policy under fire as new survey reveals Internet strategy should focus on coverage not speed

By ECM Plus staff

ECM Plus /London/ +++ A new report of 1,500 British small businesses reveals that 57 percent stated that the ‘poor quality of their internet access’ is now adversely affecting their ability to do business.

According to the findings, by Freelancer.co.uk, small businesses in Britain are now at odds with Culture Secretary Jeremy Hunt, who reiterated in a speech at the Google Campus building that broadband speed is more important than coverage. Continue reading

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Filed under Accessibility, Analysis, Business Process Management, Business Risk, Cloud Computing, Collaboration, E-commerce & e-tailing, Telecommunications, Web accessibility, Web governance

Alfresco unveils Records Management 2.0

Image representing Alfresco as depicted in Cru...

Open source Alfresco launches Records Management 2.0

Open source doyen Alfresco takes wraps off latest Records Management 2.0 for enterprise file capabilities

By ECM Plus staff

ECM Plus /London/ +++ Alfresco’s newest Records Management 2.0 is now available for serving enterprise organisations and government departments for management of governance and compliance processes.

According to the open source content software specialist, RM 2.0 boasts open source records management and retention tools. Continue reading

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Filed under Archive management, CMS, Compliance, Content Governance, Data Governance, Email management, Enterprise Content Management, Enterprise Search, Open Source, Records & Information Management (RIM), Records Management, Regulatory Compliance, Search, Software, Vendor News, Workflow, Workflow

Belgian DAM doyen bolsters SDL links in CXM move

Image representing ADAM Software as depicted i...

Belgians bolster DAM efforts

Retail client content project spurs firms in joint operations for customer satisfaction

By ECM Plus staff

ECM Plus /London/ +++ Ghent-based ADAM Software and SDL have just reaffirmed their partnership to offer customer experience to companies with large-scale e-commerce operations.

According to the two firms, the move builds on a national retail chain where SDL and ADAM Software carried out a seamless deployment of an online store containing hundreds of thousands of pieces of content. Continue reading

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Filed under Asset management, Content Categorisation, Content management system (CMS), Content marketing, Customer Relations Management (CRM), CXM - Customer Experience Management, Digital asset management, Digital Media Management (DMM), E-commerce & e-tailing, Enterprise Content Management, Joint Ventures & Partnerships, Marketing asset management, Marketing operations management, Media asset management, Media Content, PCM - Product Content Management, Product Information Management, Vendor News, Web Content Management, Workflow

Location data takes centre stage in legal case

U.S. Supreme Court building.

U.S. Supreme Court building.

Government faces new warrantless surveillance battle after losing landmark GPS tracking case as defendant pushes to exclude cell phone location data obtained without a warrant

A federal district court is poised to determine whether the government can use cell phone data obtained without a warrant to establish an individual’s location.

In an amicus brief filed last Monday, the Electronic Frontier Foundation (EFF) and the Center for Democracy & Technology (CDT) argue that this form of surveillance is just as unconstitutional as the warrantless GPS tracking the U.S. Supreme Court already shot down in this case. Continue reading

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Filed under Content Protection, Corporate Social Responsibility (CSR), Data Governance, Data privacy, Data protection, Data storage, Governance Automation, Industry News, Information Governance, Information Management, Information security, Mobile Apps, Mobile communication, Mobile Content, Software, Telecommunications

Smart grids at risk from cyber security in intelligent buildings

English: Intelligent building system - diagram.

Intelligent building system – diagram.

Cyber attacks render smart grids intrinsically unsafe

By ECM Plus staff

ECM Plus /London/ +++ Building owners and designers, and particularly members of the building services industry, are racing to implement intelligent buildings and smart grids, aaccording to new research from a London academic institution. Continue reading

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Filed under Analysis, Analytics & Metrics, Business Continuity, Business process automation (BPA), Business Process Management, Business Risk, Consultancy/Consulting/Systems Integration, Contingency Planning, Enterprise Application Integration (EAI), Enterprise architecture (EA), Enterprise Resource Planning (ERP), Information security, Project Management, Risk Analysis, Risk Assessment, Risk Management, Software

Paperless office still a pipedream – survey

Paperless office?

Survey finds business still overrun with paperwork

By ECM Plus staff

ECM Plus /London/ +++ Two-thirds of businesses regularly need to scan more than fifty pages a day to transfer information to a digital format.

That’s according to a new survey from Anoto, creators of digital pen and paper technology, whose results of a survey conducted across the USA and Britain focused on the state of scanning in business today. Continue reading

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Filed under Analysis, Business process automation (BPA), Business Process Management, Document archiving & retrieval, Document asset management, Document Automation, Document Management, Document scanning & imaging, Electronic Document Management & Delivery, Enterprise Content Management, Forms management, processing, eForms, OCR - Optical Character Recognition, Records Management, Scanning

TPP will bring a ‘book famine’ for blind people

A summit with leaders of the member states of ...

A summit with leaders of the member states of the Trans-Pacific Strategic Economic Partnership Agreement (TPP). Pictured, from left, are Naoto Kan (Japan), Nguyễn Minh Triết (Vietnam), Julia Gillard (Australia), Sebastián Piñera (Chile), Lee Hsien Loong (Signapore), Barack Obama (United States), John Key (New Zealand), Hassanal Bolkiah (Brunei), Alan García (Peru), and Muhyiddin Yassin (Malaysia). Six of these leaders represent countries that are currently negotiating to join the group.

‘Copyright cartel attempts to ‘ride roughshod’ over vulnerable groups

By ECM Plus staff

ECM Plus /LONDON/ +++ The Trans-Pacific-Partnership (TPP) is a set of secretive trade negotiations whose IP clauses have much in common with the reviled ACTA and SOPA treaties, accordint to privacy advocacy group the Pirate Party UK. Continue reading

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Filed under Accessibility, Content Curation, Corporate Civic Responsibility (CCR), Digital rights management, e-Publishing, e-Reader, Industry News, Intellectual Property (IP), Rights Management, Web accessibility

Book search case threatens librarians’ access to information

Hugh D'Andrade's design to commemorate Electro...

Hugh D’Andrade’s design to commemorate Electronic Frontier Foundation’s 20th Birthday.

Ignoring fair use doctrine, Authors Guild suit tries to block valuable resource

By ECM Plus staff

ECM Plus /London/ +++ The Electronic Frontier Foundation has filed an amicus brief urging a federal court to find that the ‘fair use doctrine’ shelters Google’s Book Search “snippet” project from copyright infringement claims from the Authors Guild.

EFF was joined by three associations representing over 100,000 libraries, the Association of Research Libraries, the American Library Association, and the Association of College and Research Libraries. Continue reading

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Filed under Accessibility, Content Categorisation, Content Curation, Data mining, Data warehousing, Digital asset management, Digital Media Management (DMM), Digital rights management, Digitization, Industry News, Intellectual Property (IP), Records & Information Management (RIM), Rights Management, Search, Web accessibility