Category Archives: Email management

Oil giant demands disclosure of private emails

English: Chevron Corporation headquarters in S...

Chevron Corporation headquarters in San Ramon, California. (Photo: Wikipedia)

EFF and ERI fight to quash ‘speech-chilling’ subpoenas from Chevron

The Electronic Frontier Foundation and EarthRights International (ERI) have requested judges in California and New York to quash subpoenas issued by Chevron Corporation to three email providers demanding identifying information about the users of more than 100 email accounts. Continue reading


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Filed under Citizen Journalism, Document archiving & retrieval, Document Management, Email management, GRC (Governance, Risk & Compliance), Information Governance, Information Management, Legal

Rackspace to acquire Mailgun for cloud email integration

Image representing Mailgun as depicted in Crun...

Rackspace to acquire Mailgun

Rackspace takes aim at Mailgun in ‘open cloud’ platform expansion

By ECM Plus staff

ECM Plus /London/ +++ Rackspace Hosting, the open cloud company, has just entered into a definitive agreement to acquire Mailgun, Inc., a Y Combinator startup.

According to Rackspace, their Mailgun acquisition will further enhance its product portfolio, making it easy to integrate cloud-based email services into applications and websites within minutes. Continue reading

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Filed under Cloud Computing, Data storage, Data storage, Email management, Enterprise Cloud, Enterprise Content Management, Enterprise Storage, Hybrid Cloud, Mergers & Acquisitions (M&A), Open Source, Private Cloud, Public Cloud, Storage, Trusted Cloud, VPS Cloud

Alfresco unveils Records Management 2.0

Image representing Alfresco as depicted in Cru...

Open source Alfresco launches Records Management 2.0

Open source doyen Alfresco takes wraps off latest Records Management 2.0 for enterprise file capabilities

By ECM Plus staff

ECM Plus /London/ +++ Alfresco’s newest Records Management 2.0 is now available for serving enterprise organisations and government departments for management of governance and compliance processes.

According to the open source content software specialist, RM 2.0 boasts open source records management and retention tools. Continue reading

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Filed under Archive management, CMS, Compliance, Content Governance, Data Governance, Email management, Enterprise Content Management, Enterprise Search, Open Source, Records & Information Management (RIM), Records Management, Regulatory Compliance, Search, Software, Vendor News, Workflow, Workflow

Sitecore proffers virtual venue for marketing apps

Image representing sitecore as depicted in Cru...
Apps-fest for web content management marketeers

Application enables access to web applications without complex tech challenges

By ECM Plus staff

ECM Plus +++ Sitecore has just taken the wraps off a new online marketplace of on-demand applications, services, and integration developed for its so-called ‘Customer Engagement Platform’.

According to the Danish-based firm, their new App Centre claims to add value to web content management and digital marketing initiatives with pre-integrated apps. Continue reading

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Filed under Email management, Enterprise Content Management, Marketing operations management, Vendor News, WCM, Web Content Management, Web publishing management

Survey finds email storage needs room for improvement

Email storage managment not up to snuff. Image: smemon87

Survey reveals 19 percent have no formal email management system at all

By ECM Plus staff

ECM Plus +++ A new survey has found that almost half of respondents said that storage capacity and management is the most challenging email-related chore in their companies. Continue reading

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Filed under Analysis, Email management

Doculex plugs gaps with new educative channel partner programme

Cover of Surrealist journal Documents No 1, 1929

Textual healing? Lessons still to be learnt in document management

DocuLex rolls out new customer experience programme for partners to extol virtues of Archive Studio

By ECM Plus staff

ECM Plus +++ Document management specialist DocuLex has started up a new Customer Experience Program, which will revolve around further education for DocuLex dealers and partners on the benefits of owning DocuLex software.

Aspects of the programme will include increases in educational email, mail and other communications, regular webinars on newly-released and forgotten features of the Archive Studio Software Suite, post-service surveys, prompt follow up to requests for upgrades and annual support (maintenance bundles), information on professional services available. It will also include a venue for escalating outstanding issues. Continue reading

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Filed under Archive management, Document archiving & retrieval, Document Management, Email management, Vendor News

Doculex pumps up Archive Studio for robust email capture

Sen. Paul Sarbanes (D–MD) and Rep. Michael G. ...

Sarbanes and Oxley

Document management firm releases V4 for Exchange 2010 archiving


ECM Plus – Powering automated email capture and archiving for document management, regulatory requirements and accounts receivable workflow processing

DocuLex’s WebSearch component of the Archive Studio Software Suite V4 now has the capability to pull all inbound, outbound and inter-company email from Exchange 2010. Continue reading

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Filed under Archive management, Business process automation (BPA), Compliance, Document archiving & retrieval, Document Automation, Document Management, Document scanning & imaging, Email management, Enterprise architecture (EA), Information Governance, Regulatory Compliance, Vendor News

Robo-Signers: Mortgage Experience Not Necessary

Fraud: The Real Security Issue

Fraud: The Real Security Issue - Picture: GDS Infographics

Banks hired hair stylists, teens to process foreclosure documents, workers’ testimony shows

NEW YORK (AP) — In an effort to rush through thousands of home foreclosures since 2007, financial institutions and their mortgage servicing departments hired hair stylists, Walmart floor workers and people who had worked on assembly lines and installed them in “foreclosure expert” jobs with no formal training, a Florida lawyer says.

In depositions released Tuesday, many of those workers testified that they barely knew what a mortgage was. Some couldn’t define the word “affidavit.” Others didn’t know what a complaint was, or even what was meant by personal property. Most troubling, several said they knew they were lying when they signed the foreclosure affidavits and that they agreed with the defense lawyers’ accusations about document fraud.

“The mortgage servicers hired people who would never question authority,” said Peter Ticktin, a Deerfield Beach, Fla., lawyer who is defending 3,000 homeowners in foreclosure cases. As part of his work, Ticktin gathered 150 depositions from bank employees who say they signed foreclosure affidavits without reviewing the documents or ever laying eyes on them — earning them the name “robo-signers.”

The deposed employees worked for the mortgage service divisions of banks such as Bank of America and JP Morgan Chase, as well as for mortgage servicers like Litton Loan Servicing, a division of Goldman Sachs.

Ticktin said he would make the testimony available to state and federal agencies that are investigating financial institutions for allegations of possible mortgage fraud. This comes on the eve of an expected announcement Wednesday from 40 state attorneys general that they will launch a collective probe into the mortgage industry.

JP Morgan Chase spokesman Thomas Kelly said the bank has requested that courts not enter into any judgments until the bank had reviewed its procedures. But Kelly added that the bank believes that all the underlying facts of the cases involved in the document fraud allegations are true.

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Filed under Archive management, Business Process Management, Compliance, Content Management, Content Security, Customer Relations Management (CRM), Data Governance, Document archiving & retrieval, Document Management, Document scanning & imaging, Email management, Forms management, processing, eForms, ILM (Information Lifecycle Management), Industry News, Information Governance, Information Management, Records Management