Oil giant demands disclosure of private emails

Chevron Corporation headquarters in San Ramon, California. (Photo: Wikipedia)

EFF and ERI fight to quash ‘speech-chilling’ subpoenas from Chevron

The Electronic Frontier Foundation and EarthRights International (ERI) have requested judges in California and New York to quash subpoenas issued by Chevron Corporation to three email providers demanding identifying information about the users of more than 100 email accounts.

Rackspace to acquire Mailgun for cloud email integration

Rackspace to acquire Mailgun

Rackspace takes aim at Mailgun in ‘open cloud’ platform expansion

By ECM Plus staff

ECM Plus /London/ +++ Rackspace Hosting, the open cloud company, has just entered into a definitive agreement to acquire Mailgun, Inc., a Y Combinator startup.

According to Rackspace, their Mailgun acquisition will further enhance its product portfolio, making it easy to integrate cloud-based email services into applications and websites within minutes.

Alfresco unveils Records Management 2.0

Open source Alfresco launches Records Management 2.0

Open source doyen Alfresco takes wraps off latest Records Management 2.0 for enterprise file capabilities

By ECM Plus staff

ECM Plus /London/ +++ Alfresco’s newest Records Management 2.0 is now available for serving enterprise organisations and government departments for management of governance and compliance processes.

According to the open source content software specialist, RM 2.0 boasts open source records management and retention tools.

Sitecore proffers virtual venue for marketing apps

Apps-fest for web content management marketeers

Application enables access to web applications without complex tech challenges

By ECM Plus staff

ECM Plus +++ Sitecore has just taken the wraps off a new online marketplace of on-demand applications, services, and integration developed for its so-called ‘Customer Engagement Platform’.

According to the Danish-based firm, their new App Centre claims to add value to web content management and digital marketing initiatives with pre-integrated apps.

Survey finds email storage needs room for improvement

Email storage managment not up to snuff. Image: smemon87

Survey reveals 19 percent have no formal email management system at all

By ECM Plus staff

ECM Plus +++ A new survey has found that almost half of respondents said that storage capacity and management is the most challenging email-related chore in their companies.

Doculex plugs gaps with new educative channel partner programme

Textual healing? Lessons still to be learnt in document management

DocuLex rolls out new customer experience programme for partners to extol virtues of Archive Studio

By ECM Plus staff

ECM Plus +++ Document management specialist DocuLex has started up a new Customer Experience Program, which will revolve around further education for DocuLex dealers and partners on the benefits of owning DocuLex software.

Aspects of the programme will include increases in educational email, mail and other communications, regular webinars on newly-released and forgotten features of the Archive Studio Software Suite, post-service surveys, prompt follow up to requests for upgrades and annual support (maintenance bundles), information on professional services available. It will also include a venue for escalating outstanding issues.

Doculex pumps up Archive Studio for robust email capture

Sarbanes and Oxley

Document management firm releases V4 for Exchange 2010 archiving

BY PAUL QUIGLEY

ECM Plus – Powering automated email capture and archiving for document management, regulatory requirements and accounts receivable workflow processing

DocuLex’s WebSearch component of the Archive Studio Software Suite V4 now has the capability to pull all inbound, outbound and inter-company email from Exchange 2010.

Robo-Signers: Mortgage Experience Not Necessary

Fraud: The Real Security Issue - Picture: GDS Infographics

Banks hired hair stylists, teens to process foreclosure documents, workers’ testimony shows

NEW YORK (AP) — In an effort to rush through thousands of home foreclosures since 2007, financial institutions and their mortgage servicing departments hired hair stylists, Walmart floor workers and people who had worked on assembly lines and installed them in “foreclosure expert” jobs with no formal training, a Florida lawyer says.

In depositions released Tuesday, many of those workers testified that they barely knew what a mortgage was. Some couldn’t define the word “affidavit.” Others didn’t know what a complaint was, or even what was meant by personal property. Most troubling, several said they knew they were lying when they signed the foreclosure affidavits and that they agreed with the defense lawyers’ accusations about document fraud.

“The mortgage servicers hired people who would never question authority,” said Peter Ticktin, a Deerfield Beach, Fla., lawyer who is defending 3,000 homeowners in foreclosure cases. As part of his work, Ticktin gathered 150 depositions from bank employees who say they signed foreclosure affidavits without reviewing the documents or ever laying eyes on them — earning them the name “robo-signers.”

The deposed employees worked for the mortgage service divisions of banks such as Bank of America and JP Morgan Chase, as well as for mortgage servicers like Litton Loan Servicing, a division of Goldman Sachs.

Ticktin said he would make the testimony available to state and federal agencies that are investigating financial institutions for allegations of possible mortgage fraud. This comes on the eve of an expected announcement Wednesday from 40 state attorneys general that they will launch a collective probe into the mortgage industry.

JP Morgan Chase spokesman Thomas Kelly said the bank has requested that courts not enter into any judgments until the bank had reviewed its procedures. But Kelly added that the bank believes that all the underlying facts of the cases involved in the document fraud allegations are true.

<– More at http://finance.yahoo.com/news/Robosigners-Mortgage-apf-382327091.html?x=0&sec=topStories&pos=main&asset=&ccode= –>

Suite Child of Nine: Open Text hails tenth amendment

Open Text launches ECM Suite 10

Open Text’s upgrade from 9.7.1 to tenth version unites all as behemoth releases latest mega-integrated ECM Suite 2010

ECM Plus – by Paul Quigley – Open Text has just released its ECM Suite 2010, which, the company claims, is its ‘largest innovation effort in the company s history’ in a bid to create what it calls is ‘the industry s most comprehensive, fully integrated ECM solution suite.’

According to the firm, ECM Suite 2010 is a combination of technologies covering all ECM. new functionality linked through numerous integration points covering 90 products and modules, and spanning everything from compliance, business process management and portals to integrated mobile support and enterprise information archiving.

Open Text said the latest version is the most complete content management system available to handle the vast array of content types, languages, applications, user needs and business processes in their organisations.

ECM Suite 2010 also touts the power to move ECM beyond projects or functional deployments, where ECM crosses systems and departments to add greater value. The ECM Suite has a core services layer, process services, user interface services and the cornerstone of the ECM Suite, the Enterprise Library (formerly Livelink), with integrated archiving, metadata management, search, and records management. All ECM Suite components integrate with this layer. ECM Suite 2010 adds capabilities from acquired technologies to further strengthen the ECM Suite:

Open Text Portal (from Vignette): Offers a powerful, standards-oriented portal capability that publishes content from the ECM Suite, from processes, from the Web, Open Text Social Communities, and other content sources.

Open Text Web Experience Management (from Vignette): Offers a dynamic Web content management capability for the ECM Suite. It can publish content from the Enterprise Library, Open Text Social Communities and Open Text Media Management. It can also publish into the Portal. Web content can be archived and managed with the ECM Suite.

Open Text Social Communities (from Vignette): Adds dynamic social and community intranet and extranets capabilities to the ECM Suite. Content can also be archived and put under records management.

Open Text Content Analytics, Semantic Navigation (from Nstein): Adds content analytics technology into the ECM Suite, allowing users to find content faster based on its meaning. Semantic Navigation is now also available as part of Web Experience Management.

Open Text Capture Center (from Captaris): Fully integrates imaging and optical character recognition components.

Open Text Media Management (from Artesia): Open Text has also integrated Open Text Media Management with Web Experience Management.

“The chaos and risks of content in organizations continues to grow but we ve focused on innovation to help our customers meet those challenges,” said Open Text Chief Technology Officer Eugene Roman. “Over the past several years, Open Text has aggressively moved to a services-based architecture and implemented sophisticated development processes that enable us to quickly and efficiently integrate new and future functionality no matter if organically developed or acquired. As the biggest R&D achievement in Open Text s history, ECM Suite 2010 will help our customers easily plan their future ECM strategies.”

The company also stated that ECM Suite 2010 provided support for the Content Management Interoperability Services (CMIS) standard and also supported virtualization environments for VMware, Microsoft Hyper-V and Oracle Virtualization.

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